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Change of contract

oscarcherry Avatar
6y, 6m agoPosted 6 years, 6 months ago
Had a text from virgin today to say that they are changing the cost of calls to 0845/0847 numbers on my contract dose this mean I can cancel my contract due to the change
oscarcherry Avatar
6y, 6m agoPosted 6 years, 6 months ago
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Comments/page:
#1
Probaly if you can prove you used them in the past. Might say in your contract it has to diadvantage you to a certain amount though.
#2
Will give it a go then :)
#3
yes you can within 28 days of the notice of change thats what sky told me when they did it
#4
Will they want the phone back just sold it
#5
the phone is not part of the contract, its more of an incentive, well i know thats the case for other networks. Check your original contract but i doubt it is, so you shouldn't have to send it back
#6
They are saying it's a price change and not a contract change not playing ball
#7
oscarcherry;8760172
They are saying it's a price change and not a contract change not playing ball

Surely they are one and the same? If they change the price of something in a contract then that is changing the contract...!
#8
imafish2002
Surely they are one and the same? If they change the price of something in a contract then that is changing the contract...!


i just argued this point with them and they offrered me 1 month free, i said no then the lady said her manager said i can leave and that the 1 month free was to see if i would stay and if not they would let me cancel ,they let me cancel right there and then so i would keep trying and they will let you leave.
#9
I got a similar message from Vodafone regarding 118 numbers. I use them a fair bit as the net on my HTC magic was a bit slow, i phoned up to see if i could cancel, they agreed i could but offered me a iPhone 3GS 32GB upgrade now (was 26/5/10) instead of December 20th. I agreed and am quite happy with it, although i think the desiree might have been a better choice for me as the iPhone battery is terrible.
#10
Textreme
i just argued this point with them and they offrered me 1 month free, i said no then the lady said her manager said i can leave and that the 1 month free was to see if i would stay and if not they would let me cancel ,they let me cancel right there and then so i would keep trying and they will let you leave.



Still no joy not having any of it how long did you have left on your contract ?
#11
oscarcherry
Still no joy not having any of it how long did you have left on your contract ?


i was 9 months into a 18 month contact

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