Just wondering how long the whole process takes?
I started a chargeback last week (thursday i think), it was an Abbey National visa debit card purchase to dell outlet.
the bank cancelled the card we used immediately whilst on the phone to stop another charge being made and forms were sent out. havent received the forms yet so unsure of when the process starts and how long it takes.
Is it in action now? Will it only start after forms are signed and returned? And when it has been started..does it take days? weeks?
This is the first time in doing anything like this and is a bit of a pain. We have no way of making any purchases online until a new card is sent out.