"Check your local sorting office" - HotUKDeals
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"Check your local sorting office"

Starlet Avatar
8y, 1w agoPosted 8 years, 1 week ago
I ordered something from Debenhams on the 16th that's still not arrived, I tried to check it's status online but unless I am missing something when logged into my account there is no way to look at your orders?

So I sent an email and after waiting 4 days for a response this is what they said:

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Thank you for your email.



Please accept my apologies for the delay in replying to your query.



I am sorry to hear that you have not yet received your order. Please check to see if your local sorting office is holding the parcel for you, as I would expect it to be delivered by now.



If I can be of any further assistance, please do not hesitate to contact me in future.



Kind Regards,

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Is it me or is that a really lame response? Aside from the fact I don't think it should be me chasing it up...I don't have a clue how to chase something up at the sorting office without either a tracking number or one of the cards they put through when you miss a delivery.

Do I just phone up and ask if they have any thing there in my name? Or do I tell Debenhams to stfu and chase it up themselves?

Thanks.
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Starlet Avatar
8y, 1w agoPosted 8 years, 1 week ago
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(3) Jump to unreadPost a comment
Comments/page:
#1
the second one!!
#2
My stuff from superdrug has not arrived yet and it is supposed to have been dispatched ages ago..i was thinking of emailing them and seeing what they had to say. I half expect a response like yours.
#3
My local sorting office have a two week delay for parcel delivery and it is getting longer with the Christmas period. Typical charge more pay less , even the mail is being delivered after 15:00

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