We have been members at the local David Lloyds for 2 years. Due to work relocation we sent in a letter in June requesting to have our membership frozen. This was done for an inital period of 3 months.
We then decided to relocate indefinitely abroad. I sent them 3 emails explaining this requesting to have the account cancelled. After 2 weeks of no reply, I finally got a response saying the account would be cancelled but not until end of December. I first emailed them late August, but I guess they counted their 3 months from whenever they decided to reply.
I emailed back explaining this, and now got an email from their manger saying that in order to cancel they will need to bill me full membership for 3 months, asking if I want to reinstate the account! The cheeky sods!
Does anyone know if this is even legal, and is there no clause for moving abroad? We are not even in that region any longer so paying full membership for 3 months would be ridiculous.