Choices UK call in adminstrators.... - HotUKDeals
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Choices UK call in adminstrators....

little ern Avatar
9y, 3m agoPosted 9 years, 3 months ago
little ern Avatar
9y, 3m agoPosted 9 years, 3 months ago
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[mod]#1
Oops. Quite a few people with orders placed here. Lets hope they get them. All the warehouse staff are employed where i am so i'll have to keep an eye on the local rag tonight for news.
[admin]#2
Oh Dear!
#3
What happens if you have made an order or were thinking of making one?

I'm maybe going to be doing the latter, but still just wondered!
[mod]#4
T8RSP
What happens if you have made an order or were thinking of making one?

I'm maybe going to be doing the latter, but still just wondered!


As they haven't officialy gone into administration yet you should be ok with any outstanding orders but i wouldn't personally order anything new from them now. :thumbsup:
#5
I ordered CSI Miami (S1 PT2) for £9.99 last Weds and got it on Sat morning...

Just to try put those at ease who have ordered around that time.
banned#6
try ringing them to see if its safe to order, also is there a chance that they would have a sale now?
[helper]#7
Shame - I liked ChoiceUK but is ChoicesUK online a separate company from the high street shops?
[mod]#8
gari189
Shame - I liked ChoiceUK but is ChoicesUK online a separate company from the high street shops?


No, i don't think so. :-(
#9
I used to work for Choices, although approx 2. years ago now. Always felt the directors and senior staff were very enthusastic but not much good!

Our store opened as a "concept store". A brand new design. We had all the bosses and heads turn up over the opening weekend as we were something new for the company. Yet ...

A few months later they opened a brand new "concept store" in Tunstall, and then rolled out several stores in that new format. We were then upgraded, and had most of the original furnishing thrown out - a complete waste of money.

In some areas when I worked there, they were majorly overpriced. Confectionary was one area (although I loved doing the displays!). Some gadgets were overpriced at times too as they didn't always move with the market the quickest. Mobile Phones were usually good though, and the prices competitive. We used to have several traders each week come in and try to buy several mobile phones off us - and we'd have stores ring round and warn us of traders coming in and sure enough they'd walk in and we'd have to tell them we could only sell 1/2 phones to them. Choices were pushy on mobiles, always wanted lots of sales and there were incentives to sell them.

I always thought there were areas though where they missed out. We had high stocks of PVV (Previously Viewed Video). Boxes and boxes would arrive from the warehouse. If a shop went bust, or if the newsagents that we stocked had a clearout, they would get rid of all the old videos and they would turn up in a big cage bargain bin. We sold these for £1 each - no matter that sometimes the Videos had 3 cassettes in them. People went mad for them - should have sold them for more! lol.

Shortly after I had left, alot of the DVD rental prices went up. The main boss, Mr Barclay had left too and the company had decided to turn into music as well as DVD - an area where they had no experience. Bad move!

The store that I had now left closed. It flogged off all it could as cheap as possible. And now by the sounds of things, everywhere else is going too. They rebranded from Choices, ChoicesDirect and other company names to ChoicesUK. If they had done this 5/10 years ago they could have been huge. Most newsagent/Spar shops etc sell and rent Choices products. So, with Choices now under it is likely that your local is going to stop renting DVDs (or at least have no new titles in). If you put all the local newsagent, plus all the Choices stores and online too, ChoicesUK had over 8000+ stores. They were also at one point the 3rd biggest mobile phone sales companies, in approx 2003/4.

Anyway...brief history. Sad to see another company go under. Blockbuster is now the only high street DVD rental company left too. Surely can't be long before Virgin are the next to close their doors with so many rumours going around? Branson may have his millions, but at the end of the day he is a businessman so if the stores are losing money he isn't going to bankroll them forever. He seems to be more interested in aircraft these days, as Virgin Media is up for sale isn't it?
banned#10
i cant see vigin closing, richard branson has too much money
[mod]#11
hothothot
i cant see vigin closing, richard branson has too much money


That's his personal wealth but no point in flogging a dead horse as they say.
banned#12
Syzable
That's his personal wealth but no point in flogging a dead horse as they say.

im sure he will keep it open even if he makes a break even profit just to keep some competition and offer people another choice of retailer
#13
Only just started buying with these. Pity really.
#14
Is this the same ChoicesUK who are having a huge sale on at the moment:-
http://www.choicesuk.com/Default.aspx
The same ChoicesUK who are a 'Sure Shop Approved Merchant' on Quidco:-
http://www.quidco.com/choicesuk-com/

Very interesting post highguyuk :)
#15
Edited my post slightly to include some more info!

But yes, it's the same Choices who are having a sale and are on Quidco.
#16
But isn't the highstreet and the website a seperate entity because it may just mean the highstreet is closing down and not the online section.

I hope the online store doesn't close, as i buy quite a lot of games from there and they've proved to be one of my fave retailers. :-(
#17
It used to be Choices (High Street) and ChoicesDirect (Web).

They rebranded approx. 2 years ago to ChoicesUK - which includes everything.

Choices Direct was well known to be a leading online store, and usually had good prices too. Recently, they have had some very good sale prices (but maybe that's because they were going under!). However, if as the reports read it's ChoicesUK going under - that's going to be website as well.
#18
What a shame, all the Jobs that will be lost because of bad management.
[admin]#19
As Sy said, the main warehouse is in Peterborough so lots of people there will lose their jobs...
#20
Never used them.
#21
juliet_bravo
As Sy said, the main warehouse is in Peterborough so lots of people there will lose their jobs...


Yeah, Choicesuk were very big, so a lot of people will lose there jobs all over the country and it's a really big shame as Choicesuk are one of the few companies out there that offers great customer service before and aftersales and i really liked the way they also came onto the forums to answer everyones questions, not that many companies are willing to do that.

I still remember a few occasions where the customer had some bad expieriences, which happens with all businesses but unlike some who would say, "whatever", choicesuk went out of there way to offer them something on top and the customers were always delighted with the end result.

I really hope it gets sorted out because i really like Choicesuk.
#23
Sorry view the other thread.

CS
#24
dinosteveus
What a shame, all the Jobs that will be lost because of bad management.


Don't always blame the managers... you could arguably blame sites like this one & QuidCo that are encouraging punters to find the cheapest deals around thus forcing the retail outlets to offer ever-increasing incentives for business.

I am sure I don't need to tell high street stores that more & more people are turning to the World Wide Web for purchases, and just using the physical stores to view the products.

Out of town shopping centres & localised parking schemes, are also killing high street trade.

If every retailer moved their business online in, say 5 years time, then a lot of "shop floor" employees would be out of work.

Some more information on ChoicesUK & HMV...

"Music Piracy Hits Another Seller"
[ http://news.sky.com/skynews/article/0,,30400-1280659,00.html ]
Updated: 11:28, Tuesday August 21, 2007
===
The popularity of downloading music from the internet has hit another music selling business.

Hundreds of jobs are under threat at entertainment retailer ChoicesUK after the group admitted it had not managed to secure the future of the ailing business.

ChoicesUK, which has its HQ in Peterborough and employs around 1,800 people, said attempts to sell the firm or strike a refinancing deal had fallen through.

Administrators are now being called in "as soon as possible".

The news comes as ChoicesUK has struggled amid a declining market for CDs and DVDs.

The firm, which has around 170 stores still trading across the UK, warned in April that it would see bigger-than-expected losses, despite launching a swingeing cost-cutting drive.

It has already cut more than 250 jobs since last September as part of a drive to save more than £6m.

The firm said recently it had been "plagued" by piracy, with rental business in particular suffering from the availability of pirated new titles long before their legitimate release date.

Other High Street firms have also fallen victim to tough trading conditions in the entertainment industry, most recently music retailer Fopp which went into administration at the end of June.

HMV is also battling with falling profits, seeing its pre-tax profits for its latest yar more than halving from £98.2m to £48.1m.
===

BFN,

fp.
#25
I do agree, bargain sites have played a major role, as i know some ebayers will order 100's of copies on specially discounted promo items and then take advantage of the 10% voucher, as well as Quidco.

I've seen a lot of prices on sites that are practically at wholesale price anyway, so once you consider the further benefits we're getting with discount vouchers and cashback sites, we end up getting it comfortably cheaper than bulk order prices, especially after they have to pay sales VAT after that as well, which will inevitably mean either the company requires to change it's policies and we won't get the bargains we once were able to achieve or the company goes bust.
#26
Booger. I ordered something on the 10th and not got it, don't suppose I will now:-(
banned#27
Shengis
Booger. I ordered something on the 10th and not got it, don't suppose I will now:-(

call them asap
#28
you can still order now ok if you want, should they not stop that.
#29
Looks like i am out of a job.

It is boring work and **** pay anyway!
#30
Shengis
Booger. I ordered something on the 10th and not got it, don't suppose I will now:-(


Yes, i suggest you call in but if it's a preorder, then it should be fine because they only debit your card when an item is about to be dispatched.

That's why i haven't cancelled my Smash Bros order as of yet.
#31
there advertising jobs!?
#32
Blimey people, give them a chance! They've only announced it today, I doubt their first priority is to take job adverts off their website. :giggle:

Choices stores have been going downhill lately. They seem to be much less focused on rentals and more on sell-through. But it's not even always decent stuff, just shedloads of films you've never heard of for £2.99 a pop. I was in the one in Bath at the weekend, and the whole upper floor was nothing but cheap and ex-rental DVDs, whereas the small downstairs part was now for rentals.
#33
High Street Rentals been going down the pan for ages, they have had to diversify! They did stock quite a few cheapies too, a few too many, but there were always a gem hidden between rubbish films.

Forgot to mention that the pay was extremely poor.

They still state that they intend to keep it going as a viable business whilst admin are called in. Therefore, according this, you should still be able to order and get your items. (Not sure I'd risk it though for a larger purchases!)
#34
realfriendlyman
Yes, i suggest you call in but if it's a preorder, then it should be fine because they only debit your card when an item is about to be dispatched.

That's why i haven't cancelled my Smash Bros order as of yet.

The item I ordered was supposedly available with 24 hour despatch, as soon as I ordered it it changed on the order to 'on order from supplier'. Then the website said unavailable till 20th but still my order says on order...

Like you say though, unlike most micky mouse companies they DON'T charge till its ready for despatch, so although i'll be a bit miffed if it doesn't turn up, it's not that big a problem.
[mod]#35
Well, have now got the local rag as mentioned earlier and it says that it's likely that 400 jobs will be lost here at the Warehouse. :-(
#36
PS. I ordered two items from ChoicesUK on 19 August, and one of the two was delivered this morning.

I have cancelled the other & ordered from elsewhere, but the online system is still showing the item in an "Amending" state.

I don't doubt they would have delivered if in stock, but I wanted to make sure I wasn't one of the many creditors.

A pity, as I have bought a few items from them this year. They were never quick at despatch/delivery but always a very competitive price... that was, ultimately probably their downfall.


Good luck to any employee who is affected by the news. Hope everything works out OK for you.

BFN,

fp.

EDIT: My cancelled order has now been confirmed (by e-mail & web site update).
#37
I actually thought that most of it had already gone bust - since I remember checking out one shop (last year I believe) and it said that they were only accepting cash not credit cards etc. and I'm sure I read in a few places at the time that it was/had gone bust - plus the channel they had on Sky seemed to rename to something else too, therefore not being their channel anymore.

So I guess when I found out they'd got a website (thanks to here) a few months ago, I assumed that it must have meant that the online part was totally separate and flourishing.
#38
Got a confirmation email this morning that my order has been sent. From reading news reports, the administrators are trying to keep it 'business as usual' as far as they can, in the hope of attracting a buyer.
#39
Yea, seen this yesterday but still put an order through.

Done it via my Credit card to be safe :)

Email this morning to say it had been dispatched.....
#40
Shengis
Got a confirmation email this morning that my order has been sent. From reading news reports, the administrators are trying to keep it 'business as usual' as far as they can, in the hope of attracting a buyer.


Yep, it's business as usual and there's been some reports that there is interested parties in taking over the company, so obviously, if they continue to get a lot of sales, they may avoid going under.

Choicesuk have always been great with customer services and i expect that to continue until they say they can't continue to trade, so lets hope that doesn't happen. :)

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