Collect+ Service - HotUKDeals
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Collect+ Service

awoodhall2003 Avatar
7y, 3m agoPosted 7 years, 3 months ago
Would like to bring your attention to their poor service and customer relations.
awoodhall2003 Avatar
7y, 3m agoPosted 7 years, 3 months ago
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1 Like #1
http://www.hotukdeals.com/item/480093/collect-introductory-offer-send-a-1

Post #45:

awoodhall2003
Monday 14th Sept - Booked service

Tuesday 15th Sept - Tried to drop it in store but they couldnt take it said the system wasnt working. Email to cancel the service for a refund, i get a phonecall saying that they would like to resolve the problem i say ok ill give you the chance so they offered to pick it up from my house. That they did...

Wednesday 16th Sept - Picked up from my house

Thursday 8th Oct - Still no tracking information since collected, both the buyer and I have contacted them on at least 15 occasions. I have been promised many times someone would get back to me, and then last week i have been promised the Director would ring me to sort out the situation...still nothing. I have requested to speak to him but that 'isnt possible'...

Service = Terrible...
Promises = Meaningless
Parcel = No one knows!
10 Day Promise = 22 Days and counting...

Luckily the buyer has been very nice whilst this BS has been happening...and he has even tried to follow it up with no luck.

I will never use their services again regardless of anything!
#2
ouch, thanks for the heads up. hope this gets resolved soon.
#3
lukekey;6520011
ouch, thanks for the heads up. hope this gets resolved soon.

so do i, but more for the buyer then myself!

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