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Compensation from T-mobile if they let your personal details be sold off...

£0.00 @
OK - ITS A WEIRD ONE - BUT WORTHY OF DISCUSSION - APPLIES ONLY TO RECENT T-MOBILE CUSTOMERS The BBC announced... "Staff at mobile phone company T-Mobile passed on millions of records from tho… Read More
ibiza Avatar
7y, 8m agoPosted 7 years, 8 months ago
OK - ITS A WEIRD ONE - BUT WORTHY OF DISCUSSION - APPLIES ONLY TO RECENT T-MOBILE CUSTOMERS

The BBC announced...

"Staff at mobile phone company T-Mobile passed on
millions of records from thousands of customers to
third party brokers, the firm has confirmed."

The Data Protection people described it as...

" "This is not just about mobile phone companies. It's about private investigators, it's about blagging information from databases for use to put the frighteners on witnesses, attempt to knobble juries, pursue 'nasty neighbour' disputes, interfere in the family courts, difficult divorce settlements."

"Personal data has value and there are people out there exploiting it."

Currently the fine for this is only £5000 - which the government is planning to change to imprisonment as this is too small a sum. So there is little doubt the civil claim for punitive damages would probably exceed a years line rental. But they wont want to go to court - as they have admitted they did it - so why add legal fees to the cost.

I would never advocate "ambulance chasing" - but its a mobile phone company who will pay out. T-mobile are pairing up with Orange - so feel at home having a go at them if you have been hacked off with them too.

Look at the worst company of the year awards running here presently. Look how heavily the mobile phone companies feature. They have been offering pretty dire service for years.

So here is your chance to get your own back!

Obviously if you were happy for your personal data to be sold off - and always got great service and value for money from your phone company - then don't do this.

But how many people would say that!

Write to T-mobile to asl if they owe you!!!
ibiza Avatar
7y, 8m agoPosted 7 years, 8 months ago
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Comments/page:
#1
Suitable for Misc... moved :)
#2
has anyone actually claimed off them for this?
#3
mattwhite1;6921449
has anyone actually claimed off them for this?

it has only come to light very recently ie last 48hours :thumbsup:

Write to T-mobile to asl if they owe you!!!

Not really much help per se, however im sure in the next few days a set letter will be available for those lazier people, probably from MSE.

Personally i am pursuing this as it has happened to me and my girlfriend.
#4
who would Tmobile customer be writing to?..... Discussion...... GREAT!.......BUT actually being compensated I dont think....
#5
I would imagine you are entitled to cancel with them too.
banned#6
what you after for a few nuisance calls?

hundreds? thousands?

personally i think some are pathetic chasing cash i dont think ya will get
banned#7
mattwhite1
has anyone actually claimed off them for this?


Considering it only came to light today I doubt it :thumbsup:

I think people are wasting their time with this, but I will gladly admit I was wrong if people do get anything from them on top of an apology.

If they have thousands of people writing to them asking for money, I would be extremely surprised if they backed down without a summons, and even then would be very interested to see what the particulars of claim say.

OP how about posting the letter you are writing so everyone else can use the same one, that way, if nothing else, they will know its a concerted effort of 100's rather than an individual?
#8
And the UK claim culture gets pushed to a new extreme.

FFS at most, people would have received a few cold calls. Its not as if T-Mobile smashed up your legs and left you paralyzed for the rest of your life.

Get over it. **** happens!
#9
TBH I think this has been going on for years at T-Mobile

I get about 1 call per quarter now (was one a month) asking if I want a free upgrade on my T-Mobile contract !

I have not had a T-Mobile contrcat for at least 3 years now so where do they get my details from !!

As soon as I mention I have not been a T-Mobile customer for years they hang up :)

EliTom
#10
modoc
And the UK claim culture gets pushed to a new extreme.

FFS at most, people would have received a few cold calls. Its not as if T-Mobile smashed up your legs and left you paralyzed for the rest of your life.

Get over it. **** happens!


Couldn't agree more. One of the saddest aspects of US "culture" to arrive in this country is the "how can I make something out of this without getting off my fat ****?" attitude.
#11
It's really strange - I get calls asking me if I want to switch contracts etc. from people who know when my contract ends and my details. Thing is, I'm with Vodafone........
#12
'freeupgrades' spring to mind

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