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Computer help

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5y, 8m agoPosted 5 years, 8 months ago
My lap top has lost all my folders saved in my documents folder, downloads, as well as the icons from my desk top except recycle bin . When i keep my curser on all programs it shows empty . When i open my add or remove programme i have all intact.The used space on my hard drive is 80 Gb and free space is 12 GB.My kaspersky antivirus is not working and i ran spybot which recognised malware deleted them still no luck.When i restore some files to documents back i am not able to see the files i my documents .I do not know where hey are restored.Help much appreciated
Thanks
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5y, 8m agoPosted 5 years, 8 months ago
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banned#1
When you got the message online that your hard drive had failed, you didn't download any programs that said they could help did you? You may have picked up a virus if you did.

The advice in this thread may help http://www.hotukdeals.com/misc/ok-laptop-infected-with-malware/908648/#post10951337

BTW, don't be surprised if someone spams this thread as you posted the same thing yesterday
#2
Don't suppose you're just logged into a second user account (which has no files) are you? Gotta start with the small, stupid mistakes first!

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