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computer help required - yes again

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The other night i disconnected my wireless livebox and managed to put the telep[hone wire into wrong hole, so had no access for two days, this afternoon after 3 phone calls to orange they managed to t… Read More
sassie Avatar
banned8y, 9m agoPosted 8 years, 9 months ago
The other night i disconnected my wireless livebox and managed to put the telep[hone wire into wrong hole, so had no access for two days, this afternoon after 3 phone calls to orange they managed to tell me i had wired telephone to wrong hole, yes i know im a dipstick, andyway now up and running, but...................

cannot get laptop (wireless) connected wirelessly, after another half hour call to orange they tell me i aint got wirelss card within the laptop, how can this just disappear, i have done a restore to a week ago and still nothing, i dont even know what im supposed to be doing or looking for, please help i dont want to have to do a restore AGAIN
sassie Avatar
banned8y, 9m agoPosted 8 years, 9 months ago
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#1
Simple solution crack open a stella and drink, if the problem still seems as serious after repeat process until you couldnt give a chuff:p
#2
what notebook.?
mostly in the systray (beside time) icon for wireless, open that.
Maybe see if enabled or disabled
#3
harlzter
Simple solution crack open a stella and drink, if the problem still seems as serious after repeat process until you couldnt give a chuff:p


nice one, think there cheap in tesco too.
#4
What type of laptop do you have?
banned#5
harlzter
Simple solution crack open a stella and drink, if the problem still seems as serious after repeat process until you couldnt give a chuff:p


Trust me if i had any kind of grogg in the house i would be ratted by now:oops:
#6
A few laptops have an on/off switch for wireless (so you can save battery life if you don't wanna use it) - if yours has this switch make sure that it is ON !!! (The switch will normally be on the side of teh laptop or on the bottom)

Seems pretty basic, but i wasted 20 mins on my wifes laptop because of the same thing ...

Then under Network see if you can search for wireless networks and see if yours is listed.

I presume that you havent set your router up to only work with specified MAC addresses (if you have, reset the router to factory default settings and try again) ... the only other thought is that you have set up a WEP code, so make sure you are using the same WEP code that you set up (assuming you did set one up)

If you haven;t set up a WEP code yet, or the MAC address thingy, then I suggest you do when you get up and running - makes it a little harder for someone else to piggy-back off your connection.

Good luck
banned#7
yh...u might have turned the wireless off...

Possibly a button, like on my Compaq...

look for a wireless icon similar to this http://re3.yt-thm-a01.yimg.com/image/25/m8/4281777371
banned#8
You need to put the Orange Wireless box in pairing mode, then it should hook up fine
banned#9
Its a medion laptop. there is nothing in the task bit, when i clcik on my wireless button it searches and finds all the networks but wont connect
banned#10
sureley it cant just disappear
#11
The WEP key is on the Orange Live Box you need to apply that to the settings when you scan for wireless networks, select yours and click on config/settings or similiar to in put the Key.
#12
sassie
sureley it cant just disappear


it can if it's disabled. as already stated check to see if you have a wireless on/off switch
banned#13
the button is on, it will find all networks but will not connect to it, i have tried all of them and it just says unable to connect. whilst i was on phone to orange they told me to remove the wanadoo connection, so now nothing even comes up when i clklcik wireless, no connections at all

It is nothing to do with wep/wap or pairing, orange said i have no adapter within the pc, yet it is says it is enabled and working properly
banned#15
sassie
It is nothing to do with wep/wap or pairing, orange said i have no adapter within the pc, yet it is says it is enabled and working properly


I'm not sure they know what they are talking about. On the front of your box will be 2 buttons press these and the orange light will start to flash. Once they are flashing its in pairing mode and you should then be able to connect your laptop via the wireless networks table.

You will need to supply the wep key again so have it ready, and you only have 10 minutes before it returns out of pairing mode
banned#16
Foosball Chum
I'm not sure they know what they are talking about. On the front of your box will be 2 buttons press these and the orange light will start to flash. Once they are flashing its in pairing mode and you should then be able to connect your laptop via the wireless networks table.

You will need to supply the wep key again so have it ready, and you only have 10 minutes before it returns out of pairing mode


I have done all this, it will not connect, i click the wireless on btton and it says it is on, but the laptop does nothing
#17
Foosball Chum
I'm not sure they know what they are talking about. On the front of your box will be 2 buttons press these and the orange light will start to flash. Once they are flashing its in pairing mode and you should then be able to connect your laptop via the wireless networks table.

You will need to supply the wep key again so have it ready, and you only have 10 minutes before it returns out of pairing mode


Pairing mode is a blue tooth function.

Wireless works on a AAA basis Associate, Authenticate and Authorise, no pairing. :thumbsup:
#18
sassie
I have done all this, it will not connect, i click the wireless on btton and it says it is on, but the laptop does nothing


Seriously, reconnect back the cables back to whne you could scan for your network and follow the instructions I have posted, and linked especially point 4. You will get there. :thumbsup:
banned#19
Alfonse
Pairing mode is a blue tooth function.

Wireless works on a AAA basis Associate, Authenticate and Authorise, no pairing. :thumbsup:


you have to pair the livebox
banned#20
Alfonse
Seriously, reconnect back the cables back to whne you could scan for your network and follow the instructions I have posted, and linked especially point 4. You will get there. :thumbsup:


what cables:?
#21
sassie
you have to pair the livebox


Its doesn't work like that, seriously I've just completed my Cisco Wireless Specialist exams, I know.
#22
sassie
what cables:?


nevermind I mis-understood when you said you removed your wanadoo connection, you meant in windows not the cable.
banned#23
My desktop is set up via a wireless ada[tor, my laptop is wireless enabled, all i had done was rebooted the router 2 days ago because i couldnt get on a certain site, when i put the telephone cable into the worng hole, finally today realised what had been done and put back to right hole, and desktop now fine, now i dont know why the laptop has gone tits up as have not used the lappy for two days and changed nothing
#24
After you put the cable in the right port did you turn it off and on again?

nevermind, didn't realise you said desktop was fine. Have you looked in device manager to see if there are any errors?
#25
sassie
My desktop is set up via a wireless ada[tor, my laptop is wireless enabled, all i had done was rebooted the router 2 days ago because i couldnt get on a certain site, when i put the telephone cable into the worng hole, finally today realised what had been done and put back to right hole, and desktop now fine, now i dont know why the laptop has gone tits up as have not used the lappy for two days and changed nothing


As frustrating as it is without being able to see your laptop its very difficult to correct any changes, it would be easier and quicker to set-up a new connection with the link I posted.
banned#26
LadyMadonna
After you put the cable in the right port did you turn it off and on again?


The problem is with the laptop, not the livebox
#27
I know, I edited. Right click on my computer, select manage and then look in device manager and see if there are any symbols like ? or !
banned#28
Alfonse
As frustrating as it is without being able to see your laptop its very difficult to correct any changes, it would be easier and quicker to set-up a new connection with the link I posted.


The above is for a wired connection, i can get it to work via a wired connection
#29
Its Wireless.............

http://kbdocs.orange.co.uk/cs/HELP/NewImages/121g/Page2/121gInstall4.gif
banned#30
LadyMadonna
I know, I edited. Right click on my computer, select manage and then look in device manager and see if there are any symbols like ? or !


In my network adapters

1394 net adapter
broadcom 440 10/100 Integrated controller
Intel (R) PRO/wireless 2200BG Netwrok connection

No errors
banned#31
Alfonse
Pairing mode is a blue tooth function.

Wireless works on a AAA basis Associate, Authenticate and Authorise, no pairing. :thumbsup:


They call it pairing mode, its just 2 buttons to put it into the mode for accepting a new wireless device

Read this Sassie should help

http://help.orange.co.uk/documentDisplay.do?clusterName=DefaultCluster&preview=1&groupId=1&page=http://ESERVER_eb0321ee-adee-4fbc-9582-d7f4c194eadd.xhtml&docType=1006&resultType=5002&docProp=&docPropValue=kb164
#32
Foosball Chum


OK I give up, don't want my advice fair enough, you know better.
#33
Sorry sassie...don't even think I've got any useless advice that might help you ;-)
banned#34
Foosball Chum


In network connections there is the wireless network connection, but when i click on view there is nothing there
#35
sassie
It is nothing to do with wep/wap or pairing, orange said i have no adapter within the pc, yet it is says it is enabled and working properly


But you are saying that when you search for wireless devices that some are showing up on your laptop, it's just not letting you connect ... so you obviously have an adapter within the pc otherwise you wouldn;t see any wireless networks at all.
banned#36
yes twinks, as i had said many times through the thread, yes it is turned on
#37
Alfonse
Its Wireless.............

http://kbdocs.orange.co.uk/cs/HELP/NewImages/121g/Page2/121gInstall4.gif



If it was a problem with the wireless set up then surely that would have an effect on the desktop too?

I mean, worth a try and hope it works. I just wonderd what you think the problem is?

Not questioning you to disagree, i don't have a clue. Just asking to learn type thing.
banned#38
Macdory
But you are saying that when you search for wireless devices that some are showing up on your laptop, it's just not letting you connect ... so you obviously have an adapter within the pc otherwise you wouldn;t see any wireless networks at all.


that was before. now its not picking up[ anything, nothing even happens in the task bar, before a little icon appeared, now nothing
#39
sassie
In network connections there is the wireless network connection, but when i click on view there is nothing there


oooooh, right-click on it, and see if it's set to disable or enable :thumbsup:
#40
Sorry if this sounds obvious but since deleting wanadoo have you restarted your computer?

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