Computer not recognising me DVDR ---- halp! - HotUKDeals
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Computer not recognising me DVDR ---- halp!

Sheriff Waffles Avatar
8y, 6m agoPosted 8 years, 6 months ago
Tried burning a few discs last nite and noticed it wasn't working. I then realised that DVDR had seemingly disappeared from my computer. Went into device manager and it came up with error code 39 (something is corrupt or missing).
Researched on web for some solutions and many froums came up with the following:

Run -REGEDIT
open HKEY_LOCAL_MACHINE
SYSTEM
CURRENT CONTROL SET
CONTROL
CLASS
{4D36E965-E325-11CE-BFC1-08002BE10318}
Then remove both UPPERCASE and LOWERCASE filters

What I want to know is has anybody tried this and if it is safe?
It has positive feedback on the forums, but I don't want to lose anything from my computer such as photos, data, programmes etc..
Can anyone help?
Sheriff Waffles Avatar
8y, 6m agoPosted 8 years, 6 months ago
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Comments/page:
#1
lol halp me halp LOL's
banned 1 Like #2
just uninstall the device via device manager then scan for hardware changes
banned#3
or do the registry change but backup your registry first so you can back out the change if necessary
1 Like #4
Yes that works Sheriff Waffles and it is safe. It is actually from the Microsoft Help site, removing the upper and lower filters, usually one is present, sometimes both, then rebooting will fix the issue.

http://support.microsoft.com/kb/314060
1 Like #5
That's safe, I had a similar problem, I change my drive because it wouldn't read about 50% of my disc's but the new drive wouldn't read any. Did that and it now reads every disc I throw in it
banned 1 Like #6
always back up your data......
#7
imranmaz
always back up your data......


How do I do that?
Cant save anything to discs or anything cos it not recognising it
1 Like #8
You could try System Restore first.......To when you know it was working.
#9
Thanks to everyone. Just done it and did a registry/sytem back up via link from Phear factor.
Its there again now - woohoo!
Rep given! :)
banned#10
Sheriff Waffles
How do I do that?
Cant save anything to discs or anything cos it not recognising it


Use this from now on....

https://mozy.com/?code=4KN246

really good and free!

allows you to log in online and so access it from anywhere too!
has selective and automatic back up and also version control. :thumbsup:

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