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computer suddenly shuts down. blue screen...WHY!??

sleepingwonder Avatar
5y, 10m agoPosted 5 years, 10 months ago
these are the details


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000000A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88002C64175
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012311-24788-01.dmp
C:\Users\peter\AppData\Local\Temp\WER-70746-0.sysdata.xml

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WTF is all this??????
Other Links From Blue:
sleepingwonder Avatar
5y, 10m agoPosted 5 years, 10 months ago
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(38) Jump to unreadPost a comment
Comments/page:
#1
Blue Screen Of Death!

Run, get out now...

Reinstall windows? :(
#3
really?????????????

its only started doing it since yesterday!!!!!!!!!!!!!!!!
#4
Try running malware bytes. Google it!

It's a really good anti virus program, which may detect a problem
#5
Im not sure, ive not had this problem since win xp but maybe try doing a system restore. To before you started having the problem.
#6
You don't need to reinstall windows, what a load if rubbish,have you I installed anything recently? Hardware etc, what os is it running?
2 Likes #7
You need to update to Froyo 2.2
banned#8
put windows disc in and get it to boot from CD drive, that's how i fixed mine, then run scan disc.
worked for me... good luck.
[mod]#9
Because technology hates you and you alone.
[mod] 1 Like #10
HTC has a app for that ;)
1 Like #11
I would guestimate that it is a memory error, possibly hardware but maybe swap-file related

the cut and paste you put up mentions Dump Files - they contain more information

feel free to post them up here and that way someone (possibly me) may be able to assist further

re-installing Windows might fix the problem, but if its a hardware fault then all the re-installs in the world are not going to change that


Edited By: CockneySpur on Jan 23, 2011 12:08
banned#12
Buy a Mac,
#13
dcx_badass
CockneySpur
I would guestimate that it is a memory error, possibly hardware but maybe swap-file relatedthe cut and paste you put up mentions Dump Files - they contain more informationfeel free to post them up here and that way someone (possibly me) may be able to assist further

He constantly asks questions and never comes back to say thanks, don't waste your time.


thanks for the heads up mate :)

I will give him one chance only - if I am giving my advice for free then a thanks is the least I expect, so if he don't say thanks to me then next time he can go and whistle ;)
#14
Did he write all that down when he got the error?
#15
Met-Cast
Did he write all that down when he got the error?


good thinking :)

normally when you get a bluescreen it stays on the screen just long enough for it to write the mini-dumps to hard drive - and then it reboots

I smell a stinky rat
suspended#16
Its broke
#17
Almost certainly hardware but if you are going to ask a question and then disappear whats the point,
suspended#18
CockneySpur
Met-Cast
Did he write all that down when he got the error?


good thinking :)

normally when you get a bluescreen it stays on the screen just long enough for it to write the mini-dumps to hard drive - and then it reboots

I smell a stinky rat


But surely an error file would have been created :|
#19
jonny619447
CockneySpur
Met-Cast
Did he write all that down when he got the error?


good thinking :)

normally when you get a bluescreen it stays on the screen just long enough for it to write the mini-dumps to hard drive - and then it reboots

I smell a stinky rat


But surely an error file would have been created :|


but the file created would show more than the info given here

so unless the OP just decided to cut & paste part of the minidump, other suspicions are looking correct

I think I will leave well alone and suggest as someone else has done

Google is your friend


Edited By: CockneySpur on Jan 23, 2011 12:54
#20
CockneySpur
I would guestimate that it is a memory error, possibly hardware but maybe swap-file related

the cut and paste you put up mentions Dump Files - they contain more information

feel free to post them up here and that way someone (possibly me) may be able to assist further

re-installing Windows might fix the problem, but if its a hardware fault then all the re-installs in the world are not going to change that



thanks ill try this and cheers to everyone who has answered
#21
CockneySpur
Met-Cast
Did he write all that down when he got the error?


good thinking :)

normally when you get a bluescreen it stays on the screen just long enough for it to write the mini-dumps to hard drive - and then it reboots

I smell a stinky rat


i copied and pasted the error details when i managed to load windows. The blue screen only appears for a couple seconds and shuts down. Hasnt done it in a while after i cleaned the registry but i have my camera ready to take a pic of the screen when/if it does it again
#22
souljacker
You don't need to reinstall windows, what a load if rubbish,have you I installed anything recently? Hardware etc, what os is it running?


windows 7
#23
peterjmay
souljacker
You don't need to reinstall windows, what a load if rubbish,have you I installed anything recently? Hardware etc, what os is it running?


windows 7


post your minidump file over on seven forums, the guys over there will tell you exactly whats causing it, they were very helpful when i was getting BSOD

http://www.sevenforums.com/crashes-debugging/
#24
where do i get the minidump files?
#25
It tells you in the first thread of the forum I linked to what to do
#26
have posted there thnx
#27
Peter

I apologise for doubting that you are genuine, what can I say - I am new here and have a lot to learn

good luck in finding out what is wrong with the PC - FWIW I am guessing a memory issue
#28
as i said earlier...something you have just installed (_;):)
#29
For those interested it was because he installed PCTools Security Suite .
It would also be a nice gesture if you returned to the forum and said thank you,
#30
thearbiter65
Try running malware bytes. Google it!

It's a really good anti virus program, which may detect a problem


Bar its not a Anti Virus program at all is it.
#31
thanks to all who helped, i just uninstalled pc tools , fingers crossed
1 Like #32
Take out RAM and reinsert. Boot up. If it still persists and you have more than the one stick, try one at a time.
#33
Are there any entries in the event log relevant to the crash?
#34
Do you have PCTools Security Suite installed?

Edited By: nick1austin on Jan 24, 2011 12:07
#35
nick1austin
Do you have PCTools Security Suite installed?


not anymore and hasnt crashed since!!
#36
peterjmay
nick1austin
Do you have PCTools Security Suite installed?


not anymore and hasnt crashed since!!
Let me guess... the crashes started just after PCTools Security Suite had been installed?
#37
nick1austin
peterjmay
nick1austin
Do you have PCTools Security Suite installed?


not anymore and hasnt crashed since!!
Let me guess... the crashes started just after PCTools Security Suite had been installed?


hasn't that already been established earlier on in the thread? oO
#38
nick1austin
peterjmay
nick1austin
Do you have PCTools Security Suite installed?


not anymore and hasnt crashed since!!
Let me guess... the crashes started just after PCTools Security Suite had been installed?



not right away like a week afterwards

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