Consumer Rights Question - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Consumer Rights Question

£0.00 @
Hey i recently ordered something from a website, the website took the money from my account and i had an order confirmed email. However, just now i saw that 2 days later they then refunded my account … Read More
Tom0 Avatar
9y, 11m agoPosted 9 years, 11 months ago
Hey i recently ordered something from a website, the website took the money from my account and i had an order confirmed email. However, just now i saw that 2 days later they then refunded my account the full amount without telling me. So i can only assume my order has been cancelled.

I remember studying something once where if they have taken money out its legally binding and they can't just refund you and cancel it. They should still hold their side of the agreement up. Its just annoying as i was happy with what i had found.

Does anyone know about these things?

Many thanks

Tom
Tom0 Avatar
9y, 11m agoPosted 9 years, 11 months ago
Options

All Comments

(3) Jump to unreadPost a comment
Comments/page:
#1
Whatever the legalities, check the Terms & Conditions of the website. The vast majority these days will have clauses which state they can cancel orders at any time.
#2
if you look on the trading standards website it will tell you that a company does not have to sell you the item
#3
ah ok, thanks for that.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!