Much to my chagrin yesterday, I found out that the agent I had take my mobile phone contract out through (coolnewmobile.com) have gone into administration, and it looks like no one is going to be compensated for the loss.
In other words, there aren't going to be any cheque-backs coming anyone's way.
This is really bad news. I'm wondering what the options may be for people in this position now. I'm guessing we don't have a leg to stand on with the mobile phone operators themselves. Is there any hope of being able to cancel the mobile phone contract? Personally, I'm with Three, and I know how great their customer service is ;-). I'm really looking forward to speaking with them, later.
I'm going to try and get on to trading standards and citizen's advice to see if they have any bright ideas. I feel like we're up the proverbial without a proverbial, however.
For information: The other trading names for this company were:
[* Mobile Affiliates Limited