Could I please get you opinions on SKY Broadband ?? - HotUKDeals
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Could I please get you opinions on SKY Broadband ??

simon012 Avatar
8y, 2m agoPosted 8 years, 2 months ago
As per the title really I am on AOL atm but am looking to get sky
TV, Phone and Broadband.
What is sky broadband like?
I have a DG834GT router with 3 laptops, 1 PC and a Nintendo Wii
hooked up to it, can I leave this as it is?
Is it worth paying £5 or £10 for the faster speeds?
Any help will be greatly appreciated.......
Other Links From Sky Broadband:
simon012 Avatar
8y, 2m agoPosted 8 years, 2 months ago
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(26) Jump to unreadPost a comment
Comments/page:
#1
I got it, and haven't looked back. Also, changed from their router to my own Zoom X6 and get great DL speeds. What do you want for £5/month.
#2
Moving to Misc. "Feedback" is for HUKD problems, questions and suggestions only. Thanks.
#3
Sorry Duckmajicuk2, Thanks
#4
I hate them aaargh! Didn't employ me :-P
#5
Thinks it's great...... bit of a ball ache when trying to get set up initially (think that was cos they'd only just started doing it, and it was all new to them) but am on the £10 package and never had a problem since.
banned#6
Good mornign SImon my friend ... MC ... care to join us in the shed for a bit ?
#7
Dell_in_the_bed
Good mornign SImon my friend ... MC ... care to join us in the shed for a bit ?

Good morning, Where is "the shed"?
( sorry I have yet to wake up this morning! )
#8
ive had it at home for a while now, only had one problem where the line just stopped working but that was fixed within the day. Downloaded a lot to and have never been warned of capped or anything.

the problem with sky broadband is whether or not you actually get onto their own broadband or end up on sky connect which is just basically BT internet re-branded. it might be worth phoning and asking whether you'll connect to and easynet exchange, if you do i'd definitely recommend upgrading to at least the £5 package
#9
Dont go to sky. My girlfriend has been with them for 4 years and ive been living with her for the last 9 months and had so many problems with routers, internet connection and its beginning to annoy me. the router stopped working other week so they send us a new one.(started changing my mind on sky) then it arrived. We had 4 laptops a ps3 and a wii running on it normally. Having trouble with one laptop whilst stood next to the router
#10
I've been on the £5 package since they started doing broadband, I've never had a problem.
#11
Thanks for you feedback people.
Anyone now if I can keep my setup like it is?
#12
Have this booked for installation in about a week for the sky+ broadband and phone. They have agreed to credit me the installation fee for having the BT line installed once it appears on my bill, hope it goes through smoothly.

I wondered if anyone can tell me if its ok using just 1 phone socket for the sky+, router and the telephone and how the router is likely to perform in a house with thick stone walls?

There has been a lot of confusion regarding the phone as I took the £17 a month offer which I think means you have to have phone calls with sky rather than bt so had to make sure I was on the basic line rental for bt so not to break any contract with bt. I have since realised that the £17 one is just base with a 2gb per month usage so I'm hoping they will let me upgrade that to the mid but without having to have the unlimited phone and extra mixes so it will only go up to £22

Another thing, is it really necessary to keep the sky+ connected to the phone socket for the first 12 months? Can they check or do anything if you don't?
#13
yeah you should just be able to keep your original router etc.
#14
karen4u

Another thing, is it really necessary to keep the sky+ connected to the phone socket for the first 12 months? Can they check or do anything if you don't?



No, I unplugged it as soon as the engineers left. You only need it if you want to order movies and the like.
#15
karen4u
Have this booked for installation in about a week for the sky+ broadband and phone. They have agreed to credit me the installation fee for having the BT line installed once it appears on my bill, hope it goes through smoothly.

I wondered if anyone can tell me if its ok using just 1 phone socket for the sky+, router and the telephone and how the router is likely to perform in a house with thick stone walls?

There has been a lot of confusion regarding the phone as I took the £17 a month offer which I think means you have to have phone calls with sky rather than bt so had to make sure I was on the basic line rental for bt so not to break any contract with bt. I have since realised that the £17 one is just base with a 2gb per month usage so I'm hoping they will let me upgrade that to the mid but without having to have the unlimited phone and extra mixes so it will only go up to £22

Another thing, is it really necessary to keep the sky+ connected to the phone socket for the first 12 months? Can they check or do anything if you don't?

I am paying the £25 so that I do not have to do this
( it would involve quite a bit of cable around the house!! )

YES they do check
( once a month they send a request to your box to check it's still connected
to the phone )
#16
guerilla
yeah you should just be able to keep your original router etc.

I hope so as it took ages for me to set it up, Thank you
#17
midlandscomics
Thinks it's great...... bit of a ball ache when trying to get set up initially (think that was cos they'd only just started doing it, and it was all new to them) but am on the £10 package and never had a problem since.

Just left AOL and snap..
#18
Lulu'sMammy
Just left AOL and snap..


told you it was ok :thumbsup:

bit worried that you got ball ache too though :w00t:
#19
midlandscomics
told you it was ok :thumbsup:

bit worried that you got ball ache too though :w00t:

Yeah a bit tender today, i waxed them last night...lmao!!
#20
Lulu'sMammy
Yeah a bit tender today, i waxed them last night...lmao!!


that explains it then..... I'll sleep better now :-D
#21
simon012
I hope so as it took ages for me to set it up, Thank you


im pretty sure its the router that they sent me and have used since so you should be able just to use your existing one. there should be a setting in your router to auto detect the sky settings once you line is activated
#22
Pavers
No, I unplugged it as soon as the engineers left. You only need it if you want to order movies and the like.


Thats good I'll do the same. How long have you had yours in?

If the bt socket goes in one room and we want the sky+ box in another will the sky engineer make a long cable to reach the phone socket or can he say we have to have the tv in the room where the phone socket is?

We want the sky broadband modem router in a different room to the sky+ and will only have 1 phone socket so was wanting to just have the socket in the broadband room
#23
Sky broadband is excellent. I have the 8mb package an have never had it dipped before 7mb.
#24
simon012
I am paying the £25 so that I do not have to do this
( it would involve quite a bit of cable around the house!! )

YES they do check
( once a month they send a request to your box to check it's still connected
to the phone )


£25 for what?

Can the sky engineers refuse to put the sky+ into a different room to the phone socket? Or do they put a long wire to the phone socket if its in another room and if so would the wire be left loose or fixed to the wall?

If they check and its not plugged in I wouldnt want to risk anything, what do they do if they do find out its unplugged do they give a warning first?

We are waiting for a new bt phoneline installation , its booked for the same day as sky, bt are doing the phone between 1pm and 6 pm and sky between 12 noon and 5pm. Sky said its ok and to tell the engineer its an 'awaiting phoneline activation installation' and he will ring up to activate the card instead, I just hope there wont be any problems with that.

We have found the old phone socket now, its in the hallway, its one socket but with 2 phoneplugs. Will bt reactivate this plug or will they put a new one in if we ask them to as we might prefer it in one of the rooms. Prob it would be better to have an extension to reach the other room we could maybe do that ourselves to save a bit of money.

I forgot to ask does the sky modem have to be plugged into at least 1 pc or laptop or can it be set up on its own then the pcs or laptops log on wirelessly?
#25
simon012
I am paying the £25 so that I do not have to do this
( it would involve quite a bit of cable around the house!! )

YES they do check
( once a month they send a request to your box to check it's still connected
to the phone )


£25 for what?

Can the sky engineers refuse to put the sky+ into a different room to the phone socket? Or do they put a long wire to the phone socket if its in another room and if so would the wire be left loose or fixed to the wall?

If they check and its not plugged in I wouldnt want to risk anything, what do they do if they do find out its unplugged do they give a warning first?

We are waiting for a new bt phoneline installation , its booked for the same day as sky, bt are doing the phone between 1pm and 6 pm and sky between 12 noon and 5pm. Sky said its ok and to tell the engineer its an 'awaiting phoneline activation installation' and he will ring up to activate the card instead, I just hope there wont be any problems with that.

We have found the old phone socket now, its in the hallway, its one socket but with 2 phoneplugs. Will bt reactivate this plug or will they put a new one in if we ask them to as we might prefer it in one of the rooms. Prob it would be better to have an extension to reach the other room we could maybe do that ourselves to save a bit of money
#26
you'll need to use the sky router as your username and password is hard-wired inside the router, there are tools to extract these details, but not sure if it works on all of Sky's routers. Plenty of info on www.skyuser.co.uk - really useful place to do some homework and improve / stabilise your connection speed.

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