I can't view anything I've recorded, I get the info about the programme but when I select it nothing happens. I've tried doing the planner rebuild but still nothing. I've heard that updating the box could help because I really don't want to loose the things I've already recorded. I found info about updating the box but it says 'Do not attempt a firmware upgrade if your Sky Digibox already has the latest firmware version' How do I know if I have the latest firmware?
According to my box the Operating System Version is 1.31BO7 and the EPG Software Version IS 5.04.e
But on the website it says
"The latest operating system version is 1.2S4FJ and EPG software version is 3.7.6.ns (Feb 2009). This firmware version is for a Pace Digibox, (non Sky +) after the latest Digibox software update. If your Skybox has an older version of firmware, you can force a Digibox software upgrade (in UK only) by following the instructions below......"
Can anyone please help?????