Okay, so I've been on 12 month contracts for the past 3 or 4 years from voda. For the last 2 I've been paying about £23pm for 200mins 500texts.
Earlier in the week I dropped down to the Sim only deal for £10 which bags me 100mins, 500texts while giving me a 30 day cancellation period. All this while they've been ringing me from 08452453200 but I've been missing the calls - so I ended up ringing them direct to sort the SIM only.
Today (a couple of days after going Sim only) they rang me again and offered me my upgrade. I explained that I wanted the N85 but they didn't do it. The next logical step was the uber pricey N96 which I was well aware I didn't have a hope in hell of getting on my deal. 12 months is basically the breaker but I didn't want to go for longer.
Anyway, to cut a long story short he said due to Nokia dropping the price and running an incentive he could offer me the N96 on 'my current deal' which he reiterated was £9.79pm (21p is the 2.5% vat drop) for 12 months. The phone would be free.
He asked for 2 digits of my pin and read me out the other two so as far as I'm aware he was defo totally legit. Just took my new address and told me the phone would be out tomorrow.
N96 - 12 months - £10 a month. How can that be right or are they THAT desperate to retain custom. Absolutely mental if I get that don't you feel?