hi there, wasn't really sure where to ask, but Friday i looked at my credit card statement and there were transactions with Amazon, Dixons, PC world and a few others companies, all varying from about £20.00 to the PC world which is £400.00. I phoned my credit card and asked them and they put it on stop straight away. I've just took a phone call from my credit card fraud team who have said that they have looked into it and they have said that the transactions have been made using the similar IP address to one which has previosuly made transactions which i have confirmed i have made such as sainsburys online shopping.
I havent not made these transactions and its only me and my wife in the house and she has definatley not made them.
I phoned amazon to ask and they said there is several accounts in my name but they wont give me anymore information as it would breach there code of conduct (its my information!!!) I will phone pc world in a minute to see if they will give me any information. In total before it was stopped is about £800 which i can ill afford to pay out right now for something i havent ordered, and i think thats what the credit card are suggesting.
In the end the fraud tream guy was saying hes happy with his investigation and he believes it could be someone such as my wife or freind that has used my internet connection. I know i have a security set on it but ive had my same broadband connection for 2.5 years and left it as is, just remembered it as WEP or WPA.
Could one of my neighbours hack into my network is that possible? the guy next to me is a traffic cop so think it would be uinlikely to be him!
Plus i would notice someone sitting outside my house on a laptop.
dont know what to do as I'm out of my depth when it comes to computers etc