Just got a email through from CDiscount firstname.lastname@example.org
telling me they had trouble taking one of my 3pay payments for my NC10 and to ring them or reply to resolve the problem.
Now forgive me, but I'm very cycnical when I get asked for financial details over email. Am I within my rights to request they send a hard copy (letter) to my registered address which they should have on file?
I'm just not happy as I have plenty of funds and no bank account changes recently.