I bought a TV online at Currys - a 27" LCD which is HD ready. This was in October. On Wednesday I switched it on, no picture just sound, and smoke from the back of the set. Something seriously wrong.
I called them, the Tech guys called me today, and they are only picking up the TV next Tuesday (6 days later) and it won't be fixed at home.
Now if the TV can not be fixed, and it is still in the year guarantee, what do Currys do? Do they offer me a refund, or a similar TV.
And how similar a TV do they offer as I want a main set which is HD ready so it is future proof like the one I had. If they offer me a smaller TV, say 23", or one that is not HD ready, is this fair.
Advice and experiences would be gratefully received, thanks.