I have bought a Tuble Dryer from Comet - its about 5 months old. It started smoking at the weekend so instead of waiting 6 weeks for an engineer to come to my home I took it to the store and got them to call the engineer out, I also stated that as it was smoking I feel its dangerour and do not want it repair but replaced as I will never feel same with it on in the house.
Anyway I just recieved a call from them saying the engineer was called and the front filter was full (I clear it everytime a new load goes in...) and that it was caused the smoke. (It was a lot of smoke and a loud grinding noise too)
Basicly they refuse to replace it - do I have any rights to demand a new machine or are they within thier right as they have 'Repaired' it?
Thanks to anyone how can help - I am off to the store at about 5pm to try to get a new one - any extra ammo I can get before then is greatly appreciated.