Dead Pixel new latop, what to do? - HotUKDeals
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Dead Pixel new latop, what to do?

Paddy_o_furniture Avatar
8y, 9m agoPosted 8 years, 9 months ago
Daughter got her new laptop from curries this morning, just noticed during boot up a green dead pixel (only one) Tech Guys informed me that as it's only one pixel it's not a fault. It's not massivley inconvienent, just the laptop is a day old and already has one pixel dead. Should I return it for a refund or what? Cheers in advance.
Paddy_o_furniture Avatar
8y, 9m agoPosted 8 years, 9 months ago
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Comments/page:
#1
return for a replacement/refund,what does "chaving a quick curries mean'?
#2
whats a dead pixel?
#3
boothy;1589882
return for a replacement/refund,what does "chaving a quick curries mean'?

I got no idea, I relaised after I posted it, and edited accordingly. Dead pixel wiki answer, reading this it looks like a syuck pixel so may try the fix it suggests.
#4
When I had that problem I took mine back, got a replacement and that had 2 dead pixels so I asked for a refund.
#5
I bought a laptop from Curry's just before xmas, it had three dead pixels, I took it back explained it was pixelated, they exchanged for me no problem.
#6
Mine had a dead pixel. So I took it back. I wasnt having any of their bs as the previous laptop had faulty ram. Got a refund and bought a dell.
#7
Take it back and say it has an intermittent fault as in it keeps powering itself off randomly and ur not happy. Something they cant prove or repaid.

Then ask for an exchange or refund.
#8
Yea try the fixing suggestions.
I recommend the rubbing/massaging method. Be firm but gentle at the same time.
The programs that flash colours are less successful in my experience and you may need to leave the program running for a few hours or even a few days.
#9
If I bought anything that anything 'dead' on it with it or whatever I would want a refund or exchange !! .............. & I think so would most people
#10
lesleysherrock
If I bought anything that anything 'dead' on it with it or whatever I would want a refund or exchange !! .............. & I think so would most people


Does that go for the chicken you by from Tesco? :w00t:
#11
DAMNOME
Does that go for the chicken you by from Tesco? :w00t:


:lol:
#12
lesleysherrock;1589965
If I bought anything that anything 'dead' on it with it or whatever I would want a refund or exchange !! .............. & I think so would most people


Yes but if you read most manufacturers terms and conditions when it comes to LCD screens they state that 1 or 2 (sometimes upto 5) dead pixels is not there responsibilty due the technology being so 'new'.

If i were you i'd do like some of the other posts have said and return it stating it has a spurious fault whereby it keeps going off and get a refund. Then go to another store and test it before buying by power it up and checking the screen etc before parting with your cash. :)
#13
steevieboy4u
Yes but if you read most manufacturers terms and conditions when it comes to LCD screens they state that 1 or 2 (sometimes upto 5) dead pixels is not there responsibilty due the technology being so 'new'.


I really don't know how they can get away with that. It's like saying 'we're not responsible if the A key is a different colour on the keyboard". Sure it doesn't stop you using it, but if it's new and is a part that is used/seen often it should be perfect. Of course we don't know if the laptop was a budget brand using high end reject parts (as they do).....
#14
Massaging it seems to have done the trick all pixels seem ok now, still after a fair bit of arguing they've agreed to replace it. I bought it online so cannot take it back to the shops. I can't see how they can tell you that it ain't faulty. My DS developed a Dead pixel after about 9 months and Toys R Us replaced/upgraded it to a DS lite just like that.
#15
steevieboy4u
Yes but if you read most manufacturers terms and conditions when it comes to LCD screens they state that 1 or 2 (sometimes upto 5) dead pixels is not there responsibilty due the technology being so 'new'.

If i were you i'd do like some of the other posts have said and return it stating it has a spurious fault whereby it keeps going off and get a refund. Then go to another store and test it before buying by power it up and checking the screen etc before parting with your cash. :)


Thats their typical BS,it means nothing,If you buy it new and it has any fault whatsoever you entitled by law to a refund/exchange
#16
DAMNOME
Does that go for the chicken you by from Tesco? :w00t:


Is this why I am getting so thin ? lol
#17
Just seen this ..... Tip:Do not buy chicken from Tesco's ... NOT ORGANIC ..... LOL

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