Ok so it was the other halfs birthday today and she was dead chuffed about getting her Sony N11s laptop from bargincrazy. I had a check of the machine tonight to see if everything was ok. At first everything looked fine but then about ten minutes of using it it suddenly developed a stuck pixel (bright red on most colours) in the middel left of the screen. I have until Monday to send the machine back under distance selling regs but what would you guys do ? Do i tell her about it tomorrow and say i gotta return it (the HP cashback laptop looks better deal but long wait time)... or do i phone Sony and see if theyll pick up and replace. The machine itself is lovely, but id get more and more peeved now i know its there. Would you phone bargincrazy and get a refund... if so dont they have something about 'if the laptop is set up and used then you cant claim distance selling regs' ?? Can i claim now ive used it, can i claim coz its got a stuck pixel (some companies have funny policies but does that apply to brand new?).
Some opinions please ??