Just thought I would post a note of caution to all those who use or are thinking of using this company. I have dealt with them regularly for over a year now and never had any problems with delivery etc.
At the beginning of September, I followed the link on HUKD for a mini camera in a pen which seemed like a good gift for a friend of mine. I paid as usual and waited...and waited....and waited.
I have heard of some people never receiving goods but then its to be expected all the way from HK. I waited until the end of September and then raised a ticket. Since then they have fobbed me off with excuse after excuse and asked me to wait and wait until we are now nearly 7 weeks later.
I thought I would resort to Paypal, but they dont cover this merchant nor were they even vaguely interested in my plight (after all they have their commission).
I have contacted Royal Mail on numerous occasions and they are 100% certain that a parcel with the HK Post Office tracking number I was given by Deal Extreme has not entered the UK (hmmmm who do you believe huh?).
Anyway I know most will ignore this or think I was stupid in the first place but Deal Extreme have always been very good and given excellent service. I would still like to carry on doing business with them but this incident has dented my faith. Moral, only order cheap items and dont use paypal. If they do sort it out I will post again and I really hope they do as I have had some great items from them.