I settled a debt with orange last January. just before christmas I had a letter from a third party demanding the money again.
I have a letter from Orange saying that the payment was settled in full and due to them messing up my bill initially they have removed the default on my credit file.
Now the 3rd party have seen my evidence but say they will have to take it up with Orange - I still havent heard anything as of yet.
I sent them a template letter to that the Office of Fair Trading have mocked up. It states they are breaking the law as I have submitted evidence that the debt was settled.
I really want sue the 3rd party, mentioning no names - Arrow Global and Fredriksons International, as they have been totally rude and totally understanding.
Does anyone have any advice?