Dell *free* windows 7! or maybe not....another dell scam! - HotUKDeals
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Dell *free* windows 7! or maybe not....another dell scam!

adamck Avatar
7y, 6d agoPosted 7 years, 6 days ago
So... Eligible for a FREE windows 7 upgrade via dell??
Sounds great! Oh they forgot to mention the £15 per copy "handling fee"!
Cheap but not FREE, another dell OVERPRICED shipping and handling fee to make profit form you.
Why should we pay £15 for our FREE upgrade? why cant we have the product key emailed or posted and just download win7??
i wouldnt mind but for businesses 25 x £15 is £375 which is ALOT of shipping charge for 25 small boxes of *free* windows 7 upgrades.
Bunch of robbing............(fill in the blanks).
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adamck Avatar
7y, 6d agoPosted 7 years, 6 days ago

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They are actually one of the cheaper places to get the upgrade from. HP and others are charging more.
Just read on another thread that Acer charged £12.50... So seems its not really free free.. but still cheap
not when your ordering 25 machines thinking these will be windows 7 machines once you get your *free* upgrade.
This system was brought out to keep people buying machines during the recession knowing that even tho the new OS was coming out it would still be a windows 7 machine.
Why should i be charged for this? i might as well have waited for the systems to have win7 pre-installed.
i can understand £15 shipping per order, not per copy!
I agree, it's cheaper than some places, and much cheaper than buying a new copy of W7...

BUT..! It was advertised as a free upgrade, with small print referring to P&P charges being possible.

Rip off IMO
Given the number of copies you're eligible for I would be inclined to contact customer services and negotiate.
Did you buy multiple machines on a single order?

We're due a copy for the machine we bought last month, I agree £15 is too steep.
I hope they haven't priced it this way to deter people from claiming their copies, I presume they were subsidised by Microsoft so it's not particularly fair.
Think yourself lucky - Toshiba are charging £27.

Had an email from them this week to say the programming for the drivers disc they'll also send isn't finished yet so I have to wait till 16th December.

Only plus side is it will be a full version with licence key.
well, we have 25+ machines ordered since july, so we are allowed 25 upgrades.
We tend to order them in groups of 5 - 10 machines.
We have expressed our upset to our dell sales guy, fingers crossed eh.
If we do not see a good outcome, they can say goodbye to the £***,*** we spend with them each year and we'll goto HP for our machines :)
If you change the shipping address to USA its free shipping and handling!!!!!
I have a feeling dell fully know this and are taking into account that the UK dont complain enough!!!
Get complaining!!!!
I would be more worried about someone in charge of ordering 25+ machines and not being aware of the standard Dell protocol.

Its not easy to get the staff these days!
Be grateful you didn't purchase HP computers as their FREE :? Windows 7 upgrade costs £21.99 for UK residents!!

No cost is specified in the documentation I received only that;
Shipping and handling costs and other fees may apply and may vary by country or region.

Certainly the UK charge of £21.99 seems out of proportion to the cost of mailing a disk!!

This upgrade scheme incentive was intended more for the manfacturers/retailers benefit so that they weren't hit by consumers postponing purchases. It was not suppose to be a means of scamming customers at a later date!! :x

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