Dell Inspiron 1501 (Dual Core, week old) - HotUKDeals
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Dell Inspiron 1501 (Dual Core, week old)

dean_brfc Avatar
9y, 11m agoPosted 9 years, 11 months ago
Edit: Sorted with Dell now, no longer for sale.
Other Links From Dell:
dean_brfc Avatar
9y, 11m agoPosted 9 years, 11 months ago
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(9) Jump to unreadPost a comment
Comments/page:
#1
Why dont you just return it to Dell?

They may try and charge you £60 processing fee, but if you are polite and good on the phone you can maby get out of that some how.
#2
Ah, I just posted something on a different forum section about that. I shall give them a call and see, thanks.
#3
I think you've exceeded the 7 day rule for distance selling...have Dell other rules that extend this??..anyway just a reminder that the rules for selling on here is that you give a price.
#4
currychops
I think you've exceeded the 7 day rule for distance selling...have Dell other rules that extend this??..anyway just a reminder that the rules for selling on here is that you give a price.

It's 7 working days.. starting day after delivery so he may still be within his rights to return for full refund though he is liable for postage cost.
#5
This is potentially good news...does anyone know which area of Dell I would phone to talk about this? I tried Customer Service but got stuck in an automated loop.
#6
01344 860 456 - Dell head office swicthboard; should be able to advise / put you through,
1 Like #7
Brilliant, thank you.

Phoned them just now, they tried to say it was after 7 days, but I pointed out Sunday wasn't a working day (which I wouldn't have known) so he offered me £30 cashback (managers commission or something) to keep the laptop. It was a little tempting but I still went ahead with the refund, it gets collected on Monday.

Thanks for the help. :) Can a mod please rename the topic title?
#8
No problem. Glad you got it sorted. Might have to try that trick of phoning pretending to want to return for a little extra cashback if I ever buy from dell again.
#9
great stuff..so the thread can be closed then?

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