Dell laptop help! - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Dell laptop help!

£0.00 @ Dell
3rd time ive had to have a part changed in under 5 months. what wrights do i have, i lose my laptop for 2 weeks every time they repair it. surely it shouldn't need repaired after 5 month, es…
JonnyDixon1990 Avatar
5y, 9m agoPosted 5 years, 9 months ago
3rd time ive had to have a part changed in under 5 months.

what wrights do i have, i lose my laptop for 2 weeks every time they repair it.

surely it shouldn't need repaired after 5 month, especially not 3 times.
Other Links From Dell:
JonnyDixon1990 Avatar
5y, 9m agoPosted 5 years, 9 months ago
Options

All Comments

(11) Jump to unreadPost a comment
Comments/page:
#1
the time to worry is like with mine when the fault they repaired when it was 6 months old happened at 13months again and they wanted to charge me £200...never buy a dell again.
#2
What part has failed?
#3
mine overheated and switched off..they sent an engineer out next day-he replaced the heat sync, fan and motherboard (im not tech so i think its right) at 13months same thing happened and they told me i needed all 3 things again total cost over £200

they did make me an offer if i bought the three year cover around £140(more then it was originally if i had bought it)they would fix it...ive just caried on using it and when it goes it goes next time-to the tip!
banned#4
To be fair, you have the right to spell as badly as i do, oh wait... :|
#5
I would ask for a new machine.
#6
what part is faulty and where did you buy it from as diffrent company have diffrent repair terms
#7
Bought direct from Dell.

1st 2 repairs where -
heat sync, fan and motherboard
both in the 1st month of having the system

and just today ive had them do a remote scan and its error with the hard drive.

3 times in 6months when is the point that they replace the system?? getting sick

Edited By: JonnyDixon1990 on May 04, 2011 19:08
#8
JonnyDixon1990
Bought direct from Dell.

1st 2 repairs where -
heat sync, fan and motherboard
both in the 1st month of having the system

and just today ive had them do a remote scan and its error with the hard drive.

3 times in 6months when is the point that they replace the system?? getting sick


They should have replaced it not repaired it in that first month really. That doesn't seem like very good customer service to me.
#9
same as my repair
mine was from dell diectly too..its a vostro 1000

JonnyDixon1990
Bought direct from Dell.

1st 2 repairs where -
heat sync, fan and motherboard
both in the 1st month of having the system

and just today ive had them do a remote scan and its error with the hard drive.

3 times in 6months when is the point that they replace the system?? getting sick
#10
guess they done me

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Looking for Twitter login?
Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!