DELL PC Support

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  dxx2 years, 10 months ago #1Show comment toolsReply

  Nah, don't do that. Just make your way back to the logon screen, and unplug the two, and plug them back in. It should trigger Windows to notice that they're there, and load the drivers up.
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  danmc2 years, 10 months ago #2Show comment toolsReply

  If they are usb peripherals you may have to enable them in the bios, you probably reset everything to default while resolving the boot problem, just enable usb keyboard & mouse.
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  2scoops22 years, 10 months ago #3Show comment toolsReply

  thanks for the responses :-
  

  dxx

  Nah, don't do that. Just make your way back to the logon screen, and unplug the two, and plug them back in. It should trigger Windows to notice that they're there, and load the drivers up.

  
  
  already tried that, including the keyboard only in each of the 6 uUSB slots (rear & front)
  
  
  

  danmc

  If they are usb peripherals you may have to enable them in the bios, you probably reset everything to default while resolving the boot problem, just enable usb keyboard & mouse.

  
  I've had a look in the BIOS & can see no keyboard/mouse options...
  
  When I boot from an XP CD i can't find my xp installation, however when I use the recovery console I can see C:/windows & do so repairs - fixboot, fixmbr
  
  eerrr frustration!
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  dxx2 years, 10 months ago #4Show comment toolsReply

  Strange.
  
  I don't suppose you've an old PS/2 keyboard or mouse lying around, have you?
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  2scoops22 years, 10 months ago #5Show comment toolsReply

  no PS/2 only USB interface on the motherboard.
  Only ever seem to get these problems with USB keyboard/mouse!
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  2scoops22 years, 10 months ago #6Show comment toolsReply

  Update:-
  
  ntldr & ntdetect.com both replaced - no change
  BIOS reset to factory default - no change
  Recovery console still doesn't see the XP installation so I can't run repair.
  Recovery console in command find the windows installation
  when I boot up everything is fine but still no keyboard/mouse at the windows XP logon screen
  
  :perplexed:
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  danmc2 years, 10 months ago #7Show comment toolsReply

  I've never had a dell so I'm guessing, is there anything about usb peripherals, legacy usb etc that you can enable?

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