Dell Vostro 1400 Service Tag Not Recognised. - HotUKDeals
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Dell Vostro 1400 Service Tag Not Recognised.

emasu Avatar
8y, 6m agoPosted 8 years, 6 months ago
OK, so i have a vostro 1400 now (about a week old) and the dell website keeps telling me the service tag is unrecognised when i try to put it in. Even the scan my systme one won't work? Has this happened to anyone else?
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emasu Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
Are u sure the service tag you typed in is right? Cos sometimes on the dell machines its easy to read a 'B' when its an '8' etc etc.

Try verifying this by going into your bios when you're booting up and the tag should be there
#2
Definitely agree with the recommendation to check the service tag in the bios, occasionally I have come across machines which have mismatched service tags one of which isn't valid.

John
#3
The service tag should also be in the BIOS. Compare the two
#4
Could it be that your laptop is that new that it has not been registered at Dell's end yet?
#5
greg_68
Could it be that your laptop is that new that it has not been registered at Dell's end yet?


No chance. They get a service tag assigned and resgistered before it ships.
#6
Thanks guys ;-)

I had checked the service tag beforehand with the one in the bios and on the slip on the net and it still won't work :(
#7
"Our records indicate that your service tag belongs to a system that was purchased outside of the United Kingdom and Ireland."

Is what is says when i try to contact dell online help :(

I bought it only a week ago from my desk :(

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