I bought a pair of Creative Headphones from Dell a few months ago which have physically failed where the headphone meets the headband.
I contacted Dell who have basically told me that its nothing to do with them & they only offer support for third party items for 30 days & have fobbed me off to Creative.
Dell are basically refusing to do anything about the matter.
Its only a (relitavely) cheap item but surely its Dell I've got a contract with?
I know that I can now approach Creative but feel that Dell are trying a fast one according to the Sale of Goods act. http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html
Its not really a big deal but I'm not in the mood to get brushed off today.
Any Barrack Room lawers around?