On the 5th of May I come to the end of a 12 month contract with t-mobile. I will be calling t mobile to cancel on 5th April, giving them 30 days notice.
However, I can not submit my last claim for cashback for 30 days (after 5th May)
My dilemma is I would have terminated the contract and fear Dialaphone not paying me my money. Their literature says: You will cease to be entitled to your redemptions if your airtime contract has been terminated at the date the redemption is applied unless a delay in applying the redemption is our fault.
Do I therefore have to wait to cancel? What experience have people had?