Basically I ordered a PAYG phone for someone as a present from dialaphone, I paid extra for it to be delivered this Saturday so it d be in good time for me to wrap it up and be in to sign for it since I wouldnt be in next week.
However, it never turned up today, and checking the contact us page they do NOTHING to help PAYG customers. The 0207 doesnt work, so I have to use the 0871 customer service number - which only deals with contract customers. I ve tried emailing but quite a lot of them bounce back or is automated so I dont get a response (email@example.com
). They have an address but what good is that?
Can anyone help? I ll have to buy something else unless I know for certain that it is coming... Seriously I ve already decided that I ll never order from them again!