We would like to thank you for placing your recent grocery order, using eCoupon XX-HNVQ.
Unfortunately, due to a technical issue, you did not receive the £7.50 discount when you spent £75.
By way of an apology, please accept this eCoupon to use on your next grocery shop, entitling you to £7.50 off when you spend £75.
Simply enter this code XX-673B at the checkout.
We can assure you that every effort will be made to ensure this does not happen again.
Tesco Customer Service Team
I havent made an order in months since they overcharged me ....just emailed them back and asked them if they made an error can i have my £7.50 now and not when i spend another £75 (which i cant recall doing ;) )