I was talking to my neighbour about his sky broadband, he says his router is faulty. I checked it and whilst I was able to connect to the router, it would not connect to the broadband so we got no internet.
He says that he took it to a shop to check it and they've charged him about £50 to tell him that it's faulty. I've advised my neighbour that they couldn't have checked whether the router was working or not without his phone line. As far as I can see all they'd have been able to do was connect to the router and see that they can't connect to the internet. (which they'd at least need a sky broadband line and maybe even my neighbours exact line?)
So I think my neighbour should call them and ask them to justify how they managed to tell the router was faulty when they don't have his sky line? What do you think?