I've just been on the phone to phones 4 u about my cashback, taken out in November on a Nokia 6300 with Orange over 12 months. They tried to tell me that I had to send them my bills from after 26th July, 26th October, 26th January and another date. Those of you with a keen eye for detail will have noted that I'm only cotracted with them until November, so no doubt I would have been ripped off without the phone call. They've told me they'll make the last two payments (of £70 each) with my second claim, so £210 in one go! Make sure you phone them to check yours is OK!