Didn't receive DVD from Play.com neither the refund... - HotUKDeals
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Didn't receive DVD from Play.com neither the refund...

£0.00 @ Play.Com
Hi, The DVD I bought from Play.com never arrived so I claimed it at the members area and several days after, Play.com said that they would do a refund which would take 2 to 5 days. Unfortunately… Read More
jcab Avatar
9y, 2m agoPosted 9 years, 2 months ago
Hi,

The DVD I bought from Play.com never arrived so I claimed it at the members area and several days after, Play.com said that they would do a refund which would take 2 to 5 days.

Unfortunately more than 5 days have passed and I didn't receive the refund ...

Sice I already claimed for the refund, there is no way to claim again in the members area. So I replied to the email which regarding the refund ([email protected]) and I received the following email:

****THIS MAILBOX IS UNATTENDED*****

Please contact Play.com by visiting http://www.play.com/helpdesk

****PLEASE DO NOT REPLY TO THIS EMAIL****


I then search a bit in Google, and found the following email: [email protected].

I wrote an email to this email address on Monday morning and they gave me a ticket.

I hope I will receive an answer, but since so many days have passed I don't think so...

Does any one know any email to contact play.com ? How can I contact Play.com besides telephone ?

This company sucks: Neither do I receive the DVD, neither do I receive the refund and there is no way to contact the customer care...
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Other Links From Play.Com:
jcab Avatar
9y, 2m agoPosted 9 years, 2 months ago
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(6) Jump to unreadPost a comment
Comments/page:
banned#1
just ring them, I have used them for years and have always had issues sorted out. You should have just rung them in the 1st place, they would have instantly refunded

0845 800 1020
#2
Ring them! I did when I had a problem and it was sorted very quickly
#3
me too. no problems dealing with them when i rung them. They arranged the refund right away
#4
They seem to prefer to deal with stuff over the phone and I have found them very helpful in the past.
#5
if all else fails pm me and i will tell you how to get your money back
but i will not post it on here
#6
adykitch
if all else fails pm me and i will tell you how to get your money back
but i will not post it on here


Dodgy......... does it involve kneecaps and baseball bats?

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