Thought i'd let people know that DigitalDirect went into receivership earlier this year, my Toshiba tv that i got in Jan 2009 has a fault so i emailed digital direct to get it repaired to which they replied with:
"Can you please contact Toshiba customer service on 08448560730 as they arrange repairs to their TVs.
Please note you are now outside the manufacturers original 12 months warranty and unfortunately the company you bought the TV and therefore the extended warranty from has gone into receivership earlier this year so your extended warranty is null and void.
Can I suggest that when you contact Toshiba you do not indicate this warranty, or they may refer you back to your retailer, who does not exist. Since this is a common fault with Toshiba TVs they may repair it under their warranty.
J Whaite (Returns manager)
Telephone 01204 414131
Fax 0845 3453790
EMAIL [email protected]
I don't know when they went into receivership, there's no info on their site about this. Toshiba refused to repair my tv for free saying that "we decide whats a design flaw not the internet" when i pointed out that lots of people on the internet have the same fault with my model on the internet therefore its a design flaw. Its the power button btw, it no longer works so i have to put it into standby all the time, the spring mechanism in the button has broken i.e design flaw.
Thought i'd let people know as there's 0 results for "digital direct receivership" on google.