I've been selling on Fleabay for quite a while now and have attained quite a large amount of positive feedback.
I sold 3 games (one of which was Bayonetta, and was purchased instantly via one of my buy it now methods). I posted them all on the same day, first class - as per my listing stated. I've recieved back 2 lots of positive feedback, but the person who purchased Bayonetta instantly has claimed that they haven't recieved it. They haven't been dodgey in their delivery, but have bluntly told me that they would like a refund, and wish me every success in getting compensation.
I still have the reciept which has all 3 parcels on it saved in my wallet, so I hope that's proof enough of sending? Just wondered if people knew where I stood - or what I should do?
I know to sell online you need to trust your buyers 100%, which I do, I just need to make sure that I'm still wary if you know what I mean? Don't particularly want to lose out.