Distance Selling Act - HotUKDeals
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Distance Selling Act

peter_griffen Avatar
6y, 2m agoPosted 6 years, 2 months ago
Quick question. Under the distance selling act, the buyer has the right to cancel the order within 7 days (by email, phone, letter). But what is the maxiumum time length is the buyer allowd to take to return the product
peter_griffen Avatar
6y, 2m agoPosted 6 years, 2 months ago

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if the buyer request to return the product in early october, and did not return it until late november - (approx 7 weeks) that surely is not right.... is it?
I am pretty sure it is 14 days
I'd say a maximum of 30 days from receiving notification of cancellation would be a reasonable time period.
I though the max was 28 days. After that the buyer is deemed to have accepted the goods.

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