Online shopper is being sued by Asda delivery driverAn online shopper is being sued by an Asda delivery driver who claims he was injured while dropping off his order.
Brian Thompson, of West Denton Park, Newcastle, said he took his delivery from Asda in Benton and thought nothing more of it.
But a couple of weeks later he received a solicitor’s letter claiming the driver injured his thumb and wrist on his property, despite not saying anything at the time.
In a panic, Mr Thompson contacted the Asda branch and a member of staff allegedly reassured him they would deal with it.
‘Unfortunately that seems not to be the case. It now seems the guy who informed me that they would take care of it no longer works there,’ he said.
Thompson said he has no idea how the driver was injured and threats of legal action have left him worried.
He said: ‘I don’t really know what happened. The driver parked his van, loaded the trolley, and maybe the wheel fell off, I don’t know.
‘It’s the way we are living right now that a simple delivery of food could result in threats of legal action.
‘Asda say he filled out an accident form on the day it happened but I was not aware of that at the time.’
Now Thompson said he is still receiving letters from the solicitors and wants to warn other people of the dangers of online shopping.
A spokesman for Asda said: ‘Our home shopping drivers complete an extensive training programme that includes clear instructions on how to safely deliver our customers’ shopping.
‘Whilst we cannot comment on individual cases or on-going legal matters we will always do our best to reach a resolution with all parties involved.
‘However, if individuals take independent advice and choose to pursue a matter they are legally entitled to, we cannot influence their actions.’http://metro.co.uk/2017/02/13/online-shopper-is-being-sued-by-asda-delivery-driver-6444974/