Do you think I have been ripped off as he is certainly ripping the state off! (bit of a long one - sorry! - HotUKDeals
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Do you think I have been ripped off as he is certainly ripping the state off! (bit of a long one - sorry!

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I was given a number by a chap who does computer repairs and upgrades etc and gave him a call as my laptop not working correctly. I knew him as he did loads of car boots selling stuff and upgrading co… Read More
fifitrix123 Avatar
8y, 1m agoPosted 8 years, 1 month ago
I was given a number by a chap who does computer repairs and upgrades etc and gave him a call as my laptop not working correctly. I knew him as he did loads of car boots selling stuff and upgrading computers.
He gave me a quote and I told him to go ahead. He also said he would deliver the laptop back to me.
I then had a call to say because of his epilepsy his doc had told him he was not allowed to drive anymore and to inform the DVLC which is fair enough.
When I went to collect my laptop he told me the price had gone up because he had done more work including putting Vista Ultimate onto it which I had not asked for but I paid for it anyway. He also said he had to drive into town?
I asked about Vista prices and he showed me a whole list of product codes which he said he gets from his son who works for Microsoft in USA so it was a genuine product but much cheaper from him. ( I really know nothing about this stuff).
I asked about the driving and he said he felt OK so it was OK, but only minutes before he was saying how he has no warning of fits and he has several a day!!!
I did voice my concern to him about other people but he said he was OK. He had also droned on about all the benefits he got for being disabled and showed me all his walking sticks etc, but he never seemed to use them for walking etc nor when he was working on a carboot, infact he was more nimble than me yet 30 years older!!!
Then I got home and the laptop not working correctly and I called him and he gave the usual tut tut and huffing that I had called him, but told me to take it back, I mentioned my PC was slow and he said he would upgrade it for £5 which was great so I agreed, as both quotes seemed really cheap.
He then called me with a price for a new adaptor inc postage which seemed a good price so he agreed to buy it for me as he said my new one was rubbish which is why the laptop was not working. I then checked the price on the site and they don't charge delivery!
He then said he was doing the market so to meet him there, (so his driving is ok again)
The price had then gone up again!!! He said he would put Vista on as a favour but then charged me for it along with more stuff he had alledgedly done, but I need my computers so it seemed easier to pay him.
When I got home I checked the work he said he had done and half of it was a lie, he also did not return my old adaptor or my old hard disks etc which he could sell on.
I also asked about the Vista discs or product codes incase I needed to reload and he said I would have to call him if that happened.
The crunch came when I asked him what he had upgraded and he got very uppity asking if I was checking his work!
I then mentioned the adaptor he had charged me for delivery and he told me it was a mistake. He also refused to give me the receipt for the adaptor which I said I would need for the guarantee but he said it was his as he had paid by paypal! although I had given him cash for it!
I also asked him for a receipt for the work, and that was when he went ape and said he had only done the work as a favour, but when I asked him about his work for the last 3 years I had known him doing the markets etc he was not happy.
I asked how he could run a business and not provide receipts and did DWP know about all his earnings over the years, not to mention his illness and only being able to drive to suit himself and not bother about any other people he may injure if he had his daily fits at the wheel, he has no regard for anyone!
He then offered me a refund and wanted me to return my computers to him so he could put them back to the original stage, and have some DVD's he had copied for me back!
I have said I will be happy if he gives me the receipts for the work and adaptor and so far he has refused again!
I have since seen an ad for Windows Vista for £100 would imagine his are pirates?
What do you think I should do, give him my computers back? or walk away and loose my money as I cannot put it through my business as a legitamate expense without receipts.
I suspect if I gave him my computers back they would not work again as he seems a nasty little man because I dare question his work and ask for a receipt! I really don't think he does favours for strangers he meets on markets and he is running a very profitable business yet claiming for everything under the sun yet being perfectly able to work which really annoys me that these people get away with it!
fifitrix123 Avatar
8y, 1m agoPosted 8 years, 1 month ago
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#1
Walk away, don't go back don't give him any more money

Oh and report him for benefit fraud and probably tax evasion too :thumbsup:
#2
Yeah I'd definetly dob him in, there is a phone number to do things like that.

For the computer I dunno, cos I think hes probably giving you more problems than you realise, if he has installed a fake windows then when you go to update it with the service packs they will know its a copy and it will die on you.
banned#3
just report him to the dwp

National Benefit Fraud Hotline 0800 854 440

http://www.dwp.gov.uk/campaigns/benefit-thieves/
#4
Tillboy;5153471
Walk away, don't go back don't give him any more money

Oh and report him for benefit fraud and probably tax evasion too :thumbsup:


All of the above, definitely. He is one of many fly-by-night PC repair guys that have a bit of knowledge and they think they can sort out anything. They'll use pirate software and think they're doing you a favour when they've probably just infected your machine with all sorts of spyware etc from day 1.

Put it down to experience and find someone else that can do the job properly, provide invoices and guarantees and preferably one that is VAT registered and you at least know they are not here today and gone tomorrow.
#5
I'm confused, how exactly does this affect HUKD?
#6
Shengis
I'm confused, how exactly does this affect HUKD?


Have reported post to get it moved to misc
#7
Go to the police - and get them to reclaim the money as he'll probably ****** up your machine if you give him it back. Then report him for benefit fraud :thumbsup:
#8
How much have you actually paid him?

I agree - walk away and report him.
#9
Tillboy
Have reported post to get it moved to misc


:thumbsup:

I was having a 'saintly' moment :lol:
#10
Shengis
:thumbsup:

I was having a 'saintly' moment :lol:


And as if by Magic we're now in Misc!
#11
Soz if posted in wrong place, instead of reporting could you not just tell me? some people have nothing better to do............

Thanks to everyone for their input though, I can't even call him fly by night as I have known him doing this work for 3 years that's why I thought I could trust him!

Oh and just put the back up disc in and he hasn't even backed up my files as he said he had done.... lost it all................ I will learn???
#12
It's hard to say what he's done

Vista Ultimate is about £100 oem. If you have an MSDN subcription you might be able to get it for free, but it's not legal (but it'll work fine). It's more likely he's put a hooky version on which isn't legal and probably has all sorts of **** on there.

Could you clarify what the problem was, what he did and how much you paid for it?
#13
fifitrix123
Soz if posted in wrong place, instead of reporting could you not just tell me? some people have nothing better to do............

Thanks to everyone for their input though, I can't even call him fly by night as I have known him doing this work for 3 years that's why I thought I could trust him!


I reported it so that it could be moved to the right forum where you will get more reponses, sorry if I have nothing better to do :x
#14
Sounds dodgy as hell to me.

If I were being paid to fix a computer (outside of work lol), I would have no quarrel with giving receipts, and explaining exactly what I had done to the customer.

He's taking you for a ride I think. Incidentally, if anyone in Belfast needs their computer fixed, let me know :P ^_^
#15
csiman
just report him to the dwp

National Benefit Fraud Hotline 0800 854 440

http://www.dwp.gov.uk/campaigns/benefit-thieves/


Agreed, please report him, hes completely ripped you off and is doing the same to every tax payer in the country and making a mockery of genuinley disabled people :x
#16
crappy story...sorry to hear u been messed around so much :friends:
#17
First find out if Vista is genuine (I'm guessing its not!):
http://www.microsoft.com/genuine/ProgramInfo.aspx?displaylang=en&sGuid=339e55c5-8100-4b83-8f03-19bab3237382

If not, its obviously a criminal offence selling it so I'd let him know you know and insist on all your money back - if he doesn't oblige I'd get the police involved (and consider taking him to court...)
#18
jah128
First find out if Vista is genuine (I'm guessing its not!):
http://www.microsoft.com/genuine/ProgramInfo.aspx?displaylang=en&sGuid=339e55c5-8100-4b83-8f03-19bab3237382

If not, its obviously a criminal offence selling it so I'd let him know you know and insist on all your money back - if he doesn't oblige I'd get the police involved (and consider taking him to court...)


+ 1. Insist on a full and complete refund without making any threats to report him, but let him know you understand this is an option.

He has taken advantage of your naivety, and who knows how many others he has done the same to. If it is not a genuine copy, then he is technically scamming you. If it is genuine, he has still engaged in the unethical practice of 'forcing' you to pay for things you didn't ask for.

Whether you decide to report him after you receive the full refund is up to you. But do get the money first or you could be involved in a long and frustrating dispute. Good luck with it :thumbsup:
banned#19
Shengis
:thumbsup:

I was having a 'saintly' moment :lol:


Saintly is fine. Just make sure you never have a sainty moment. :thumbsup:

If you have genuinely been reasonable with him, just dob him in.
#20
Ok fanks tillboy, me thort reporting was being what I really should do to this bloke! but I would really like my dosh back.

Also thank you for all your replies.

I only asked him to look at it as it kept going slow and turning itself off. but he said he had to put more gigs in it and clean it out and the adaptor was broken and he said he put vista on which I wasn't bothered about.
The pc he was again making it faster for me and said he put a gig of memory on which sounded OK and it is faster but again I didn't ask for vista.
He did agree to a refund and I sent my home address but he hasn[t paid it, he also has all my details as he said he keeps a copy of everyones computer and files so if anything else goes wrong he has it all there?
#21
I hope you didnt have any financial information on it, or any stored card/passwords etc.
#22
He has a copy of all your files? Did you request this? Sounds dodgier every minute.

Don't want to scare you but that by all accounts means he probably has a copy of any personal data you stored on the computer - any pictures, any text-files, email and documents etc - any websites where you saved username & passwords (online banking?) he can probably access - valuable information to keep (or sell) for identity fraud or other malicious use. If you didn't request or don't trust him to have that data this I'd be very concerned!
#23
jah128
He has a copy of all your files? Did you request this? Sounds dodgier every minute.

Don't want to scare you but that by all accounts means he probably has a copy of any personal data you stored on the computer - any pictures, any text-files, email and documents etc - any websites where you saved username & passwords (online banking?) he can probably access - valuable information to keep (or sell) for identity fraud or other malicious use. If you didn't request or don't trust him to have that data this I'd be very concerned!


+9

I'd be looking for police involvement at this point. The Computer Misuse Act states that, well, pretty much everything he's done is illegal.

Fiftrix, this is a link to that act. Whereabouts, if I may ask, are you based?
1 Like #24
If you live near me i could pay him a visit for you, i'm sure he will come round to my way of thinking .If you would like me to see him let me know.
#25
It sounds to me like he's quite intimidated and effectively bullied you into buying things you didn't really want to do. Al in all an unsavoury character who needs to know he can't carry on with this. Not saying you are necessarily the one to stop him, but you can certainly make him have a long hard think.

Good luck

PS If you need any PC help, there's plenty on here who will give you free advice :thumbsup:
#26
he cant give u recipts cos for one he is obviously down as not working so recipts prove he is doing things for cash which he should tell the benefits...plus he cant give u a recipt for an illegal copy of vista...what an idiot...(him not you)........id report him...or threaten to until he refunds u in full but tell him you are not giving him your hardware anymore as you dont trust him tell him ur giving them to a local shop (find a name if u can yell.com
#27
You could report him to the police and grass him up to the social because he has obviously done this to other people and he needs to be stopped. Explain that he has intimidated you to extort money from you and has kept your property re: OS discs. Also that he has copied all your personal data without your permission. He has no right to do this. If he backed up the original data on a disc he should have given that to you.
It might pay you to get a warranty on your computers from the original manufacturer. I think with Dell it costs about £95 for three years. They cover all the hardware and software issues as well as fix anything that breaks including the outside casing. They send a technician to your house and repair it. This is just to give you an idea of what a genuine repair would cost with a warranty. Once you get the original OS discs back you can learn how to format the pc yourself and back it up using tutorials online. I can send you the links.
Its people like that who should be on Rogue Traders!
#28
I think its a fairly safe assumption that the OS isn't genuine (remember its not the discs that count anyway, its the COA) - you can contact Microsoft and they should be able to advise you before contacting the police.

As an aside, don't think that Dell warranties really cover software (outside offering a restore disc) but for future ref. asking a question on this forum or others is always a good idea before taking the computer to a person/shop who will want money for the job... Good luck :)
#29
Definitely check with Microshaft about whether or not the software is legit.

dcx_badass
Sounds to me like he just installeda pirate vista and did nothing else to it and you got completely owned.


I always thought that "owned" sort of implies that you had it coming.
Something like "screwed over" would be closer to the mark.
#30
HI Dxx I am in Warwickshire, as for the police I called them for advice and they tell me it is down to Trading Standards to take action?
They did ask for his address tho but told me to contact TS.
Being as he has a "business" and gives out his telephone number to strangers on a market whats to stop me putting it on here, along with his postcode and house number to make sure no one else gets scammed?
#31
Hutchir9 thanks I wish you lived near me too!!! but if you turned up he would just grab hold of his walking sticks and pretend to limp and be a kripple!!!
Listening to him go on and on about his disabilities its a wonder he can walk at all and his home has all the necessary things to warrant his "disability" but I have never seen him use them and I know for a fact he is driving illegally as he does have epilepsy very badly! Wish I had got his licence plate as well!
#32
the DVLA will be able to get that info from his name & address which you say you have ;)
Im sure they will be most interested if he is also driving illegally
#33
Yes.......looks like u've been done to me hun! Don't give himr lappy back he could well fill it with virus's, sounds the sort:roll:
But I would definitly report him:thumbsup:
#34
I sent a letter giving them my address to refund and now am receiving threatening phone calls from their daughter!!
Why the hell offer me a refund and then try to threaten me derrrr!!!
It annoys me that the chap who did this work is now hiding away and won't contact me himself, mind you he looks a bit of a weasel, probably cowering and crying in the corner!!! :w00t:
1 Like #35
If you receive an abusive or threatening phone call, put the receiver down beside the phone, and walk away. Come back a few minutes later and replace the receiver; don’t listen to see if the caller is still there. Don’t say anything – an emotional reaction is just what the caller wants. This allows the caller to say what he or she wants to say, without causing distress to you. If the calls continue, tell the police and the operator and keep a record of the date, time and content of each phone call. This may help the authorities trace the caller

Above info taken from this web site:
http://www.crimereduction.homeoffice.gov.uk/personalsafety.htm

Have you considered visiting your local Citizens Advice Center to see where you stand legally on this situation?
#36
fifitrix123
I sent a letter giving them my address to refund and now am receiving threatening phone calls from their daughter!!
Why the hell offer me a refund and then try to threaten me derrrr!!!


Sounds like they are too stupid to realise you are giving him a chance. It will cost them a lot more than the refund if he is investigated and found to be doing what you are suggesting...
#37
awkward situation but it sounds like you got his back when you started accusing him of fraud .....admitedly all sounds a bit weird but from what i can gather you dont have any evidence of him not being legitimate?

have you checked the copy of vista yet?

having a list of codes from his son in america sounds a bit dodgy as you dont get lists of codes you would get a cd/package with the code inside it,


what are these copied dvd you have got from him as well? legitimate or counterfeit?

also you havnt specified the total money involved in all this just £5 for an upgrade? what costs £5

what was the original quote for.....what work did he claim to have done which he hasnt?

i think everyone is jumping the gun here without actually knowing all the relevant facts from what i can see here
#38
So have you rang the benefits fraud phoneline yet? That should be your next action if not, please do it as they take it very serious.
#39
Wenchybev
If you receive an abusive or threatening phone call, put the receiver down beside the phone, and walk away. Come back a few minutes later and replace the receiver; don’t listen to see if the caller is still there. Don’t say anything – an emotional reaction is just what the caller wants. This allows the caller to say what he or she wants to say, without causing distress to you. If the calls continue, tell the police and the operator and keep a record of the date, time and content of each phone call. This may help the authorities trace the caller

Above info taken from this web site:
http://www.crimereduction.homeoffice.gov.uk/personalsafety.htm

Have you considered visiting your local Citizens Advice Center to see where you stand legally on this situation?


:thumbsup:
Dont rise to it and record it if you can.

If you did end up going to court over it, it might make compelling evidence.

As for 'sending someone round', probably not the best idea as this person also knows where you live. Contact trading standards as advised, the benefits agency and decide if the monetary loss is large enough to try retrieving it through the courts.
#40
any updates?

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