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dcx_badass Avatar
9y, 1w agoPosted 9 years, 1 week ago
...build a snowman
dcx_badass Avatar
9y, 1w agoPosted 9 years, 1 week ago
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#1
owe 6p for what?
#2
I think you'll find the guy who posted this thread is a little "misinformed"...and should be aiming his "Rant" more at the person who sent the item than directly at Royal Mail...

He owes a £1.06 charge because WHOEVER send him the said letter DID NOT apply the correct postage to the item - they underpaid the postage (to the tune of well all of...6 pence...

Now while I dont agree with it - Royal Mail for some reason charge a set "handling" fee of £1 on items that are underpaid and as is always the case - its the recipient of the item that is the one who suffers - not the idiot who guesses the postal costs and sends the item...

If you dont wanna pay the fee then do what I do - refuse and the item is returned to the sender - however if you must have the item then simply pay the money and get straight onto the sender and berate them for their f*ck up!!!

Hope that helps!
#3
For an extra 50p you can have it delivered next day to your local post office. and pay the charges there.

You can pick it up after sixth form.
#4
"IF" your local sorting office operates anything like mine then they should be willing to bring the item out to you and hand it over on receipt of the fee owed. Failing that - simply apply stamps to the card (to the tune of the amount owed) and ask your postman tif he would be kinda enough to hand it in back at the sorting office - its then their obligation to redeliver it once the fee is paid!

Edit: OR what the guy above me has just suggested!
#5
what pees me off is that royal mail knowingly constantly deliver over charged mail everyday
do they ever ever give you money back?
#6
ive had things underpaid for and all i get on the letter is

"from 21st august 2006 pricing blah blah has gone up and this item has been underpaid for, however this time we have waived the fee, please notified the sender"

its happened about 20 times.
#7
jasonrat
what pees me off is that royal mail knowingly constantly deliver over charged mail everyday
do they ever ever give you money back?


Kind of an illogical statement mate cos there are two ways of applying postage to an item - taking it to the local post office, have them weigh the item and pay for the correct postage to be applied or then there is that which involves "guessing" the postage - like in the case of our friend here - who's item's sender has done just that - got it wrong and landed him with a fee.
Why does it always have to be the fault of Royal Mail - they DELIVER the item - they dont apply the postage - thats the job of the post office or the sender themselves...

If I cant be arsed to go to the PO then I will often overprice the amount on the item I am sending just to save time and hassle but I wouldnt expect a refund if I put £2 worth of stamps on an item that realistically costs say £1 to send!
#8
why is it illogical?
if they can charge someone who had underpaid for the parcel surelly they can reimburse someone who had overcharged the parcel
the royal mail are making a mint out of this
#9
As are car parks. Buy a 3 hour ticket and use 2 of them but the tickets 'non-transferable'. Oh come on, the rents already been paid once.

Yeah I know, OT, but just demonstating that its the same all over. They all want to scam you one way or the other.
#10
This has happenned to me before, and to someone at the front of the queue when I was last at the SO. A £1 charge to the recipient for a letter that was underpaid by six whole pence is totally extracting the urine.
Customer satisfaction is something that Royal Mail no longer do, unfortunately. It's more a 'take the money and run' attitude, to hell with the customer. At the end of the day, we can use Royal Mail's monopoly or we can go shack ourselves. That's the RM philosophy :roll:
I was told by RM customer services, when posing that they are a monopoly, that they actually are not.
"Oh really?" I retorted. "Please tell me where else I may go to post a letter?". I received no reply. Says it all really.
#11
I think the charge is justified... if it wasnt there then everyone would underpay as the only consiquence if they got found out would be paying the extra.
#12
Titchimp
I think the charge is justified... if it wasnt there then everyone would underpay as the only consiquence if they got found out would be paying the extra.


But it isn't the sender that gets penalised, it's the recipient. The sender can just continue with no consequence anyway. It's a spammers dream.
Send out spam mail and get the recipient to pay for the junk. Yeah, real fair :whistling:
You are not even allowed to open the package to determine if you want it or not!
#13
I've had a wee underpaid sticker on a bday card that my mom sent a couple of years ago... it was just a card but RM decided to do a random weight check ?? :lol: and decided it was a few pennies underpaid :roll: ...I was lucky though because the postman/ local sorting office must've thought it was stupid too & just popped it through the door without asking for the extra pennies... :)
#14
Scribbles
But it isn't the sender that gets penalised, it's the recipient. The sender can just continue with no consequence anyway. It's a spammers dream.
Send out spam mail and get the recipient to pay for the junk. Yeah, real fair :whistling:
You are not even allowed to open the package to determine if you want it or not!


At my office, they will let you have a look at the envelope before paying.

If it is something you don't want, just leave it.


On another note:

Underpaid items have to be paid by someone, the fee is to discourage people from doing it. What other carriage company doesn't charge for underpayment?

How the postman "disappeared" in this case is somewhat unbelieveable.
#15
I worked at royal mail for christmas there and thought it was an absolute joke wee yellow labels saying (postage underpaid) 2pence,6pence etc, surcharge £1.00 i enquired about it and they said its because its a 2nd handeling charge as it has to be sorted again and i said well i've sorted 60 of these today does that mean im gonna get £60 nope, so i said say if someone sends me a christmas card and their stamp has fallen off what happens, you get surcharged £1.34, i replied what if i don't pay that, we then return to sender asking for the money wat happens if refused or no return address, they open it up and try to find one, so i said what if there isn't one and the person refuses to pay. We dump them
#16
RM are idiots, maby they wouldnt have so much underpaid stamps if they had a proper measure of how much things cost.

That size thing is ridiculous, I received a game the other day and it cost the seller just under £2 to post second class recorded. If I send a game it cost me £1.40 to post first class recorded.

The game I received, the envelope was only a cm or two bigger then the ones I use.
#17
suppose its really what plonk you get behind the desk at the post office as i've hard arguements in past with them i mean if its literally a milimeter over large letter they try to get you to pay more for postage, its like i used to post simcards all the time and the odd time id get an order of 2 simcards and id put them into same jiffy bags i always use and they classified it as a packet and no longer a large letter even know i had the size guide in my bedroom aswell as price chart n all.
Got fed up with them once that i just ordered a pitney bowes (don't their useless) franking machine, ended up being a headache with my bank account because like last year i used to sell so much stuff because i had tons of free simcards and old dvds and stuff and it worked out better plus never got one complaint from post office about size.
Although now days i just pre-weigh everything and i know all the staff so no problems, although got a survey thing in today from royal mail because they don't know i don't have the machine anymore anyway they're offering me with a unique code to sign up to a survey panel that ill recieve 18 free 1st class stamps a month plus a £10 daily draw fair dus if they can efford that, unfortunly cant post code as its a unique code to me.

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