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Domino's Pizza late delivery policy? (1 hour late = next pizza free, 1 hr 30 mins = free pizza & next pizza free apparently)

sickly sweetsickly sweet

I was wondering if anyone knew what the general policy was for late deliveries with Domino's Pizza?
I would contact my local store if they answered the phone...but they aren't picking up the call and it's just ringing through, so miscers let me know your experiences and knowledge please.

All Comments (23)

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1
    hasj2
    You get a free 15 minute ride on the delivery guys moped
    littlepinkstarz
    Im not sure, mines was late once (not that i noticed) and a few days later i got a money off voucher/special deal through the post because it was late.
    sickly sweet
    littlepinkstarz
    Im not sure, mines was late once (not that i noticed) and a few days later i got a money off voucher/special deal through the post because it was late.


    My order is nearly 45 mins late and the store is not answering the phone :(

    Edited By: sickly sweet on Jul 02, 2012 19:12
    maccy1
    No fish casserole then :|

    Actually, even typing that made my stomach go over.

    Edited By: maccy1 on Jul 02, 2012 19:16
    sickly sweet
    maccy1
    No fish casserole then :|


    No X)

    I have never had dominos deliver before, I hardly ever have takeaway. I haven't eaten all day so I'm hungry.
    Finally got through to the store and they are calling the driver as he left ages ago...
    littlepinkstarz
    did you pay online or cash at door? if its cash at door and its any more than an hour late i would maybe refuse it (depends if you really want the pizza!). I have had to wait about 45 mins before during a busy time so it could still be on its way.
    sickly sweet
    maccy1
    No fish casserole then :|

    Actually, even typing that made my stomach go over.


    I'm still haunted by it. A friend cooked fish and just the waft of it gave me nightmares.
    littlepinkstarz
    Driver is maybe out somewhere hiding eating it :p
    fluffyundacrakas
    Anytime I've complained about the pizza being late they've always offered me a free one next time. Make sure you speak to the manager and get them to put a note on your account/address.
    sickly sweet
    littlepinkstarz
    did you pay online or cash at door? if its cash at door and its any more than an hour late i would maybe refuse it (depends if you really want the pizza!). I have had to wait about 45 mins before during a busy time so it could still be on its way.


    Credit card over the phone. I can't imagine it would be that busy on a Monday evening...
    I ordered it at 5pm for 6.30pm delivery so nearly an hour late now.
    fluffyundacrakas
    punkstoner1
    fluffyundacrakas
    Anytime I've complained about the pizza being late they've always offered me a free one next time. Make sure you speak to the manager and get them to put a note on your account/address.


    Have you ever actually got the free ones?



    Yes, every single time :)
    littlepinkstarz
    Well i hope the driver comes soon or the store manages to get hold of them, an hour late is a bit too late with no contact with you saying they will be late.
    splatsplatsplat
    You get satisfaction that no pedestrians were knocked down in the transportation of your dinner.
    sickly sweet
    fluffs, I called again and they offered me my next pizza for free.
    Still don't know when/if this one will arrive.

    I'm grouchy without food, and all day without food i turn into a monster so I pity the poor guy when he finally gets here X)
    fluffyundacrakas
    Good stuff sweets :)


    PS me too, had nothing all day, I'm about to smash some curry chicken and rice. Enjoy your pizza when it arrives :)
    sickly sweet
    fluffyundacrakas
    Good stuff sweets :)


    PS me too, had nothing all day, I'm about to smash some curry chicken and rice. Enjoy your pizza when it arrives :)


    Thanks.
    Enjoy your curry, I'll probably just head back to bed in 10 mins if it's not here as I feel like crap and too knackered to cook.
    magicbeans
    no pizza yet SS? :(
    sickly sweet
    magicbeans
    no pizza yet SS? :(


    They sent the same pizza out with a new driver which just arrived with a refund and next pizza free.
    Pizza is cold and soggy though :(
    Andy@XCite
    It will probably be covered in pineapple when it does arrive.
    sickly sweet
    punkstoner1
    sickly sweet
    magicbeans
    no pizza yet SS? :(


    They sent the same pizza out with a new driver which just arrived with a refund and next pizza free.
    Pizza is cold and soggy though :(


    Even the new one?


    No, it's the same pizza, they didn't make me a new one, just sent te same one out with a new driver :(

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