Dual 22" monitor setup (quality problems with one monitor) - HotUKDeals
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Dual 22" monitor setup (quality problems with one monitor)

sotomonkey Avatar
8y, 8m agoPosted 8 years, 8 months ago

I recently purchased a new graphics card to run two monitors. It's the first time I've run one of my monitors as DVI. I'm using vista and the following card


I installed the drivers that came with it.

The one I'm having problems with is a Neovo H-W22

I'm running it at its native 22 Resolution (pixels): 1680 by 1050

It looks nasty. All the lines are really sort of sharply pixelly if you know what I mean, almost like there is a white and black line on every line, so black text looks like it has a border around it or something. Just looking at it hurts my eyes.

my other monitor which i've only just tried today is fine at this resolution on this card. it shows as generic plug and play in windows as I haven't installed the drivers yet that came with it.

Anyone know what's causing this nasty effect on the neovo? If I put it on 1440 resolution the text is abit too blurry.
sotomonkey Avatar
8y, 8m agoPosted 8 years, 8 months ago

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I think thats the same one I got from Scan, and it works fantastic and is stunning on mine so I think it could be just a faulty monitor.

I think thats the same one I got from Scan, and it works fantastic and is stunning on mine so I think it could be just a faulty monitor.

hmmm, side by side compared to the fujitis I just bought off here, the fujitsu wins. It's brighter and a lot clearer really.
can anyone make any sense of this

Catalyst® Install Manager
Installation Report
04/01/08 20:54:00

Hardware information
Name ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x71c7
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x9e
Subsystem ID 0x3000
Subsystem vendor ID 0x1002
Other hardware

Existing packages
Packages for install
Catalyst Control CenterFinal Status: Success
Version of Item: 2007.0914.2139.36828
Size: 150 Mbytes
ATI Catalyst Install ManagerFinal Status: Success
Version of Item: 3.0.643.0
Size: 20 Mbytes
ATI Display DriverFinal Status: Fail
Version of Item: 8.420.0.0000
Size: 90 Mbytes
AVIVOFinal Status: Success
Version of Item:
Size: 3 Mbytes
Microsoft Visual C++ 2005 RedistributableFinal Status: Success
Version of Item:
Size: 10 Mbytes
DX10 QFEFinal Status: Success
Version of Item:
Size: 2 Mbytes

Other detected devices
ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x71e7
Vendor ID 0x1002
Class Code 0x038000
Revision ID 0x9e
Subsystem ID 0x3001
Subsystem vendor ID 0x1002

Error messages
Driver Install: the specified driver package was not installed for matching devices

Looks like the driver didnt install, also you should check Windows Update as that had a driver for my monitor as well.
I had a similar problem with my two Neovo P-19s through XP and DVI, the screen on one was really green- but if I connected it individually, there was no problem with either screen. I installed two VGA cards and it solved the problem- not exactly what I paid for but I didnt want to spend days trying to sort the problem out.
Seems like that must be the problem. How do I force it to accept a certain driver on vista. I think will just revert back to the current one. For some reason the driver didn't install properly. How odd.
Thank you for your interest in obtaining updates from our site.

To use this site, you must be running Microsoft Internet Explorer 5 or later.

Nice, aren't microsoft a bunch of assholes. Can't go to the windows update site on anything other than explorer. Nice. lol
looks like the secondary adapter is using the bog standard wdm driver, dowload and install the latest ati package
As a cross check swap the monitor connectors over just to make sure its not the connector
have a look at the adapter pins, i see lots of them broken as people struggle to get to the rear of the pc and dont fit them square
Sure will try that.

Another thing which is annoying me at the moment is that sometimes I can't move the mouse into the other monitor.

As in the other monitor is on but I can't browse over it. I can only move the mouse in one monitor, the pointer won't go further than the side of the first monitor so I can't use the second.

Anyone know how to fix it?
Right I've installed the latest ATI drivers and the installation went fine this time, the log file showed no errors.

However the neovo monitor still has jagged text at the native resolution. I've also noticed that even the dell startup page before windows boots has jagged text too compared to the fujitsu which is really odd.

I've also changed the DVI socket on each card but the problem remains.

hmm. I have a card here that I haven't used. I bought it because I wanted DVI but then I got 2 monitors so I now have to sell it. I will try the Neovo with that card, if the neovo displays nice on DVI using that card it rules out a fault with the monitor.

For some reason I can now browse both monitors, bit of a miracle but no idea how to ensure it doesn't go back to one monitor, a nightmare if you're doing an important peice of work and your pointer gets stuck on the monitor that doesn't contain the task bar.

hmm also noticed on the neovo dark green looks almost like black whereas it definitely looks green on the fujitsu
What is really annoying is although the text is smooth at 1400:900, everything is abit fuzzy which makes it pretty unusable. Unless I fix this problem, I won't be able to have a dual monitor setup with this card. Perhaps I should send the card back? I only got it today.
Oh I see you mean swapping the actual leads over. I haven't done that yet, will do it tommorow.
Might be helpful if you explain what dual monitor mode you are trying to do here, clone,independent or panoramic
If its panoramic you will need to use a res of (2x1680) 3360x1050.
Sounds like windows is failing to detect the monitor correctly so you may need to enter the refresh rates manually try 60hz first at it seems to be accepted by all flat panels i've come across
look in advanced display properties adapter and set the "list all modes" button this will override res and refresh detected from the monitor to all the card can do.
yeah to clarify also try swapping the monitor positions ie number 2 display to number 1 dvi connector
The picture you posted seems to be fine which probably means the fault is occuring after the signal has left the graphics card buffer.

As others have suggested try swapping the cables at the graphics card over so each monitor is using the other port.

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