E2save cashback woes.......HELP - HotUKDeals
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E2save cashback woes.......HELP

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9y, 4m agoPosted 9 years, 4 months ago
Hi all

I took out a 12 month contract withy Orange through E2save.

I sent off my last cashback paperwork in Feb but heard nothing back from E2save.

When I contacted them I was informed it had not been recieved.

I contacted Royal Mail as it was sent through the signed for service & they sent me a letter confirming it had been delivered on 28th Feb but could not provide a signature.

E2save have said that the Royal Mail letter does not constitute proof of delivery and I should make a claim through Royal Mail.

Royal mail have sent me a claim form but have said that I may only get my postage back.

I'm bloody annoyed with both of them but not sure who I should be pursueing.

Any advice would be appreciated.
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9y, 4m agoPosted 9 years, 4 months ago
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#1
The most you will get from the R/M is 12 First Class Stamps I'm afraid. Technically you used the wrong service, you should have used Special Delivery with Enhanced Insurance.
Anyway, I'm sure I've seen this mention before, I'll be back.
#2
Have a look at post 27. Here.

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