Ok folks, I had heard quite a lot of bad things about e2save and don't know why I went ahead and placed an order through them.
I ordered a "Virgin Mobile Liberty SIM On Virgin Mobile - £10 per month - pay monthly 30 day contract" from e2save. The same deal was available elsewhere (direct from virgin mobile as well) - but e2save were offering £15 Quidco, so thought it will work out half-price for three months and went for it.
But e2save being e2save, CANNOT even do a simple thing correct. The SIM card arrived next day through DHL (very efficient) - but there was only a plastic case (similar to a CD case) containing the SIM, a booklet and a leaflet.
Now when I called virgin mobile customer services on 789 to set up the SIM, I was amazed to know that e2save have indeed sent me a PAYG SIM with a £5 balance on it.
The Virgin mobile CS have no record of any SIM only contract in my name and said that they could set it up know. I have told them that I will talk to e2save first and figure out what has happened.
However, it is very difficult to reach e2save CS (almost impossible) so I gave up after being on phone for 10 mins.
What should I do now?
I have not paid any amount yet....but gave e2save my bank and card details on the order page. What I have is PAYG SIM with £5 credit and Quidco has tracked at £15.
I don't want to deal with these e2save morons and have a feeling that if I just keep quite now, I can keep the SIM and will possibly get Quidco as the web order was full-filled.
I will however have to keep my eyes on my bank account, in case virgin mobile try to set up a direct debit (for the PAYG number).
Its bloody height of incompetence.