need a little help with ebay.
Bought some Shoes from a very reputable dealer (Schuh) on Saturday and paid yesterday (was watching some others).
Had a refund come through this afternoon with no explanation at all. So e-mailed to ask what was going on.
Got a reply about an hour later saying check your e-mail...so did that and its says they were 'unavailable for despatch'....nothing else. So I have queried this and they have told me they never actually existed in the first place! Something to do with their stock system.
They have offered me £10 off my next purchase instore or 10% off & free delivery for online purchases.
Thing is the pictures they use on their are supposed to be for the shoes your ACTUALLY buying and not Stock photos....
The biggest thing is I have had to contact them to find out whats going on when they should have contacted me......
Isn't a purchase on Ebay a legal contract? Therefore they have to supply them (They still sell them in store!)
Its gonna cost me a hell of a lot more to buy them in store than they were on ebay.... £35.95 more to be exact