looking for a bit of advice. I bought a guitar last week on ebay and was intending collecting it but we couldn't agree a mutual time. The seller had advertised delivery via Royal Mail so we ended up going with that option. We work full time so are never around when the post comes but we only live 5 mins from the sorting office so can go and collect the next day. However sender chose to send via courier instead. The courier failed to leave a card on their first attempt at delivery and only left one on the second attempt (the information on the card did not give any indication that they had already been once so we thought it was the first attempt). I took a day off as I thought that this was the first attempt and the card said we needn't do anything, they would come the next working day. I waited in from 7.30 am to 7.30pm but nothing came. When I contacted them they said that they had already been twice and it must have been driver error that a card had not been left on the first attempt. The only way then for me to get the item (I couldn't take any more time off to wait in for it) was to go to the Courier depot and collect it. This is a 60 mile round trip which is not much different to going to collect the guitar from the seller. I have asked for a refund on the postage costs as the seller used a different postal service to that stated. Had I known he was using a courier, I would have supplied a different address where someone was available to sign for it. The seller has refused.the request. Can something like this be claimed back from ebay/paypal?
A bit long and confusing but I hope you get the gist of my query.