Ebay Advice - HotUKDeals
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Ebay Advice

ChrisUK Avatar
9y, 4m agoPosted 9 years, 4 months ago
Hi guys,

Just wondered if anyone had any advice on this...

I bought an item from a US seller on the 12th June, and paid right away via Paypal.

Seller said it could take upto 4 weeks for it to arrive, which was fine by me. I still haven't recieved it yet though?

I've contacted the seller who says that it was posted the next day, but he sent it via the US post office service, which has no means to track it.

What should I do? Give it another week, or raise with Paypal ?

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ChrisUK Avatar
9y, 4m agoPosted 9 years, 4 months ago

All Comments

(10) Jump to unreadPost a comment
Raise paypal - He said Up to four weeks.. Its now been + 5 weeks.
Yep I'd be raising the issue with Paypal, (that's guaranteed to make it arrive)

Did you pay for the basic postage or did you pay for a tracked service?
There was only 1 option for international sellers.

He said he cant track it, he can only find out when it has been delivered.
How much was the item?
Wasn't too expensive, it was about £25 all in
Isnt it a ebay/paypal rule that everything bought over £15 with paypal MUST be sent with a tracked/Recorded postal service??

Therefore you've probably won the case already.
It must be recorded as he said he can only see when it has been delivered - just not able to track it.
Can he provide you with the tracking number?
I've asked him to check whether its down as being delivered or not (incase it's gone to the wrong address)- but heard nothing back yet
Posting to and from US doesnot take 4 weeks - it should be about 10days if the cheapest options are used.

He might have said 4 weeks because that is the latest you can contact paypal about it.

In anycase I would contact paypal, dispute it over there.

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