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Ebay advice needed please

amcol Avatar
8y, 2m agoPosted 8 years, 2 months ago
Right we sold a motorbike on Ebay as not MOT'd or Taxed saying what we new was wrong with it, eg, indicators doesnt work, needs bump starting and many other problems. They bought it and never come to view it, ask questions or anything, sold as seen.

They come today to collect it and decided to ride it home about 40 miles with no tax or mot and its a 25yr old bike so needed work doing as we said, anyway it conked out halfway home and saying they want to bring it back and us to refund so fair enough we bit peed off but we said ok.

Now they want us to refund them getting it back to us, now is it our responsibility to pay for them to bring it back to us or not?
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amcol Avatar
8y, 2m agoPosted 8 years, 2 months ago
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1 Like #1
wouldnt refund as stated sold as seen and they may have done the damage riding it home so in turn you would be paying for whatever happened to it as was running when it left you .as for you paying to collect i think maybe they are trying it on hoping they get refund and keep the bike
#2
nope it was sold as seen i wouldnt even refund them at all to be honest

like u said u described it had problems it was there responisibility to come view before buying if they had issues with that

not to mention they went ahead and drove it illegally

if i were you id tell em that you described the condition and therefore will not accept a return and theres nothing they can do bout it!

whats the ebay item number??
#3
have you got the ebay item number? I will take a look at your listing as it depends on what you said in it really as to whether you should refund them at all. As for the costs of getting the bike back to you, you are not obliged to do that, it's not your responsibility, it would be more of a good will thing.
#4
Trouble is they know our house addy, and then the home number, plus they from a rough place - so its a case would rather refund than the hassle lol

Bummer is they paid via paypal so know i wouldnt have a leg to stand on and would refund them, but i started withdrawing the money and i cant cancel and it wont be clear until next week now!!! So now no money to refund just yet.
#5
Up for sale is a Honda CB 125 - 1983 model. Lovely bike, with some problems but in the right hands will work a treat.

The bike is complete, and also comes with some other parts from another Honda such as wheel rims, engine etc. We have the V5 document but it needs changing over from the previous owner to us but we havent sent the paperwork away yet, so will leave it in the previous owners name until the new owner recieves the bike then send it off.

The bike will start if bumped (electric start not working) no problems and doesnt take much to bump only about 1/2metres of space, needs wing mirrors, indicators dont work also, the covering for the speedo clock needs new cover.

Good condition for the age, bought not that long ago but my husband is possibly looking at a redundancy in work so we cannot afford to fix it up for him.

There is a Haynes manual included, also just to confirm there is no Tax and Test on this item. It does need some work but will be a lovely bike when done.

Any questions feel free to ask, viewing is possible as well before you bid.

Be happy to provide any details etc you may want and will answer honestly from what we know.

This is pick up only from uphill Lincoln.

Will consider sensible offers, also advertised elsewhere.

CASH ON COLLECTION, SOLD AS SEEN.

IF YOU WANT IT HELD FOR 7 DAYS OR MORE, PLEASE PAY £50 NON REFUNDABLE DEPOSIT VIA PAYPAL.
#6
It clearly states sold as seen. I would be reluctant to give a refund and certainly wouldn't pay their returning costs.
#7
amcol
Trouble is they know our house addy, and then the home number, plus they from a rough place - so its a case would rather refund than the hassle lol

Bummer is they paid via paypal so know i wouldnt have a leg to stand on and would refund them, but i started withdrawing the money and i cant cancel and it wont be clear until next week now!!! So now no money to refund just yet.


even if they went for a dispute thru paypal they would have to return at there cost and u get a chance to tell paypal that the item was described as with problems.

it states sold as seen and that it has problems and needs work so they have no right to a refund at all i doubt they could even go for an item not as described dispute since u have covered yourself by selling as seen
#8
That description to me clearly states that its not in perfect working order as it needed to be fixed up, IF it comes to it might offer half back and they keep the bike, they have about 80% of another 125cc including an engine from the same bike.
#9
Its a complete pain in the backside, but i will take it as far as a paypal dispute, trouble is he wouldnt get owt as my account is empty, but im more than willing to pay the £200 back just this once, but not the return of it and the 80% bits of bike....for a start it shouldnt of been rode by someone with no tax, test or insurance and poss no license, the bloke that actually bought it didnt even pick it up!!! He sent his brother.
#10
motor vehicles are not covered by paypal so tell him to jam it as for cost of return i refer you to the answer i gave a moment ago
he cant open a dispute as its not covered so tell him to go forth he should have done what it said in your listing view before bidding
#11
amcol
Its a complete pain in the backside, but i will take it as far as a paypal dispute, trouble is he wouldnt get owt as my account is empty, but im more than willing to pay the £200 back just this once, but not the return of it and the 80% bits of bike....for a start it shouldnt of been rode by someone with no tax, test or insurance and poss no license, the bloke that actually bought it didnt even pick it up!!! He sent his brother.


let them go thru paypal, like the ad said it was sold as seen, and u can state this in the dispute to paypal so they cant go for the item not as described route. Even IF paypal decided in there favour they would need to return it and prove return at there own cost before paypal would make judgement
#12
upmyloft
motor vehicles are not covered by paypal so tell him to jam it as for cost of return i refer you to the answer i gave a moment ago
he cant open a dispute as its not covered so tell him to go forth he should have done what it said in your listing view before bidding


amen lol
#13
they shouldnt of even rode it hom in the first place. their fault and was sold as seen, i say dont give em a refund
#14
Buyers have told us that they prefer to use PayPal to pay for their eBay purchases. Not only does it offer instant payment, but it offers free payment protection of up to £500. Statistically, we’ve seen that PayPal transactions result in significantly lower rates of fraud and other bad buyer experiences. Good experiences keep buyers coming back to eBay and ensure better sales for our sellers.

Starting on June 3rd 2008, eBay will ask all sellers to offer PayPal on all listings. This will allow buyers to have the option of purchase protection on every item that they purchase on eBay.

Since extending the requirement to offer PayPal on selected categories, we’ve seen a significant fall in the rate of fraud and other bad experience. We’ve also seen increases in sales in these categories as buyers have increased confidence in their level of protection.

Sellers who list in the Motors Vehicles category will be exempt from this policy.


last line in the terms and conditions covers you

his tea is oot as they say
#15
My hubby gonna ring him in a mo and offer him 50% refund and he keeps the bike, or he returns at his cost next week when my paypal balance has cleared in my account and i can instant refund him, i know i know i shouldnt but im a bit scared of messing with the people as they know my addy etc.
banned 1 Like #16
amcol
My hubby gonna ring him in a mo and offer him 50% refund and he keeps the bike, or he returns at his cost next week when my paypal balance has cleared in my account and i can instant refund him, i know i know i shouldnt but im a bit scared of messing with the people as they know my addy etc.


I'll come down for the weekend and sort him out :x
1 Like #17
amcol
My hubby gonna ring him in a mo and offer him 50% refund and he keeps the bike, or he returns at his cost next week when my paypal balance has cleared in my account and i can instant refund him, i know i know i shouldnt but im a bit scared of messing with the people as they know my addy etc.


thats prolly exactly what he is hoping for! you are crazy giving him 50% back and letting him keep it!!! Your listin said it was sold as seen and needed work so you have done nothing wrong at all he is pullin a fast one on you.
1 Like #18
Not MOT or taxed... don't think they'll be telling the police then if they were riding it home.
1 Like #19
What does PayPal Buyer Protection apply to? Question : Answer : PayPal Buyer Protection is available for most tangible, physical items or goods that can be posted, other than a motor vehicle or an item prohibited in the PayPal Acceptable Use Policy. PayPal Buyer Protection does not extend to any other items, such as intangible goods, services, gift vouchers, downloadable content or streamed content.


give him lauren bacall chase the chancer
1 Like #20
amcol
My hubby gonna ring him in a mo and offer him 50% refund and he keeps the bike, or he returns at his cost next week when my paypal balance has cleared in my account and i can instant refund him, i know i know i shouldnt but im a bit scared of messing with the people as they know my addy etc.


honestly, dont give him a penny, its his own fault for riding it home, Illegally, and its his own fault, if he didnt want a bike like that he shouldnt of bought it. DONT GIVE HIM A PENNY

DLM
I'll come down for the weekend and sort him out :x


oooooo DLM's gonna get ya
1 Like #21
If I were you I'd hold my ground. They came to collect it and took it away, it didnt have an MOT or any kind of guarantee, you clearly listed its problems.
If you have to refund them then give them a refund on what they paid for the bike and nothing more and then re-sell the bike. Do not give them 50% back plus the bike! it's madness!
#22
Well hubby rang, they said waiting next week for refund isnt a problem, but just waiting to hear if thats what they gonna do! Hubby stated we only pay the £200 back if refund nothing more.

Will update when i hear more.
banned 1 Like #23
I wouldn't refund either
I sold a primera a few years back on ebay, described it properly, but did say it needed a service, and I advised getting it checked out properly as I hadn't been using it much..
Guy bought it and about 4 weeks later emailed to say the timing belt had snapped and ****ed the engine. I refused to do anything as it was sold as seen.
#24
amcol
Well hubby rang, they said waiting next week for refund isnt a problem, but just waiting to hear if thats what they gonna do! Hubby stated we only pay the £200 back if refund nothing more.

Will update when i hear more.


stand your ground dont be doing any bargaining with them or refunding any money without getting the bike back!!

just insist the bike be returned before you refund if anything

personally id be tellin them tough **** and not givin them a penny!
#25
oh and also if they do return for a refund ensure it is in the same condition before giving any money back, ie they havent been takin it for a joyride and takin the **** before returning it!
1 Like #26
I think from what you have said and depending on the wording in the listing then legally you are not obligated to take the item back as they accepted it from viewing in person. Any intermittent factor could have caused the item to brake down and you sold it in good faith with them riding the working vehicle away knowing that it needed work done to it. So depending on this, personally I'd tell them to get stuffed.

With regards to the return costs, the buyer is always liable for return costs unless otherwise agreed or stated in the terms of the sale, so its up to them to fork out the cost to return it to you and they must return it in the exact same condition that they took it away, which is never gonna happen as both the you the seller and buyer viewed the vehicle working when the transaction completed and they now want to return an item that doesnt work? hmmm....sounds fishy to me. again, I'd tell them to get stuffed.

At the end of the day its entirely between the buyer and seller to agree on the cancellation of a transaction but If I were you I really wouldnt fork out money to get an item back that they agreed to buy in the first place knowing that it may not get them there. If this went to court I doubt if they would have a leg to stand on, simply because you clearly stated that the item was neither taxed nor MOT'd so the buyer was breaking the law in the first place the minute they went on to the road with it (I'd love to be there when they explained that one in court!), they should have brough sufficient means to carry the non roadworthy vehicle. I'd stick to the original deal and tell them to go do one, why should you be out of pocket because of them being completely whacked.
#27
Tell them for another £200 you won't report their quite major road traffic offences,,,,
#28
maddogb
Tell them for another £200 you won't report their quite major road traffic offences,,,,


:giggle:

Well all sorted, we have agreed a partial refund, the engine has completley blown and by the time we got it back and resold it again it would of cost me £56 in total with FVF and listing fees, and prob not got more than £100 for it so would of come out worse off.

Least its all sorted now and i can rest a happy chick!

Thanks for all your help, didnt think i was obliged to pay for it to come back. :thumbsup:

Rep will be added.
#29
upmyloft
Buyers have told us that they prefer to use PayPal to pay for their eBay purchases. Not only does it offer instant payment, but it offers free payment protection of up to £500. Statistically, we’ve seen that PayPal transactions result in significantly lower rates of fraud and other bad buyer experiences. Good experiences keep buyers coming back to eBay and ensure better sales for our sellers.

Starting on June 3rd 2008, eBay will ask all sellers to offer PayPal on all listings. This will allow buyers to have the option of purchase protection on every item that they purchase on eBay.

Since extending the requirement to offer PayPal on selected categories, we’ve seen a significant fall in the rate of fraud and other bad experience. We’ve also seen increases in sales in these categories as buyers have increased confidence in their level of protection.

Sellers who list in the Motors Vehicles category will be exempt from this policy.


last line in the terms and conditions covers you


Sorry to disappoint but all that means is you have the option of submitting the listing without having paypoo as a payment option.

Me, i'd tell them to go ....
#30
Shengis
Sorry to disappoint but all that means is you have the option of submitting the listing without having paypoo as a payment option.

Me, i'd tell them to go ....


i know i cut and pasted from the wrong page which is why i later posted the buyer protection rules which states motor vehicles arent covered so she was perfectly within her rights to chase him which is what i would have done

you bid to buy not view
put that on your listings from now on
#31
You have to cover yourselves nowadays , state in the add SOLD AS SEEN [as you did ] NO REFUNDS , NO WARRANTY and get them to sign a receipt on collection with date/price and in big letters SOLD AS SEEN.

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